Thrives in fast-paced environments and excels at meeting deadlines and goals. Highly organized, proactive, and collaborative team player. Skilled marketer with expertise in advertising sales, client management, and event planning. Holds a Bachelor's degree in Accounting and a Master's degree in Business with a focus on Marketing. Open-minded and patient with a keen interest in social media.
Overview
2
2
years of professional experience
Work History
Account Executive/Marketing Consultant
Sensory Media Agency Pty Ltd
Perth, WA
02.2023 - 12.2023
Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Provided timely customer service support to resolve any issues quickly and efficiently.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Created marketing materials, including brochures and presentations, to showcase products and services.
Identified potential new customers through research of industry trends and competitive analysis.
Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
Maintained accurate records of all sales activities using CRM software systems.
Generated weekly reports on sales performance against targets for upper management review.
Attended networking events to build relationships with potential customers.
Developed pricing strategies tailored to individual clients based on their unique needs.
Accounting Assistant
M&H Tax and Accounting
Nedlands, Western Australia
08.2022 - 11.2022
Reconciled company credit cards, expense accounts and other expenses and financial records.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Checked postings and documents for correctness, accuracy and proper coding.
Reconciled computer reports with manually maintained ledgers.
Sales Attendant
Foothills Lottery Gosnells
Gosnells, Western Australia
05.2022 - 08.2022
Printed customer bills and processed payments using cash register.
Engaged interest and sold products by providing customers with information needed to make product-related decisions.
Inspected equipment to maintain proper working conditions.
Answered questions about gaming rules and policies.
Supported guest play needs by providing change and exchanging larger bills.
Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
Cleaned and maintained slot machines and equipment to minimize downtime.
Collected money for games and provided customers with tokens, tickets and correct change.
Enforce safety rules and casino policies to maintain order.
Education
Master of Commerce - Marketing
The University of Western Australia
Crawley
11.2022
Bachelor of Commerce - Accounting
Edith Cowan University
Joondalup
11.2020
Diploma of Business -
Edith Cowan College
Joondalup
11.2018
Skills
Event Planning
Event Management
Social Media Marketing
Digital Marketing
Data Analysis and Reporting
Social Media Communications
Customer Service
Sales
Customer Support
Customer Relations
Team Management
Microsoft Office
Data Visualization
Statistical Analysis
Customer Demographics
Problem-Solving
Bookkeeping
Accounting
Verbal and Written Communication
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Affiliations
Participated in Joe Huang's stand-up comedy show in Perth, primarily responsible for venue arrangements and backstage operations.
As a management personnel, I participated in several badminton tournaments organized by local communities in Perth. My main responsibilities included event photography, commercial promotion, and maintaining venue order.