Shifa Bano
Fraser Rise,Victoria
Summary
A dedicated and highly skilled pharmacist with a Bachelor of Pharmacy (B.Pharm) and Master of Pharmacy (M.Pharm), with over 5 years of experience in community pharmacy. Proven expertise in medication dispensing, patient counselling, and drug therapy management. Strong interpersonal communication and organizational skills with a focus on improving patient outcomes. Committed to delivering high-quality pharmaceutical services and collaborating with multidisciplinary healthcare teams. Seeking to contribute my knowledge and expertise in a challenging pharmacy role to optimize patient care and support healthcare delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacist
Chemist Warehouse
02.2019 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- In charge of community DAA packs
Education
Master of Pharmacy -
Monash University
Parkville, VIC11-2023
Bachelor of Pharmacy -
Monash University
Parkville11-2022
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Dispensing medications
- OTC recommendations
- Patient education and counseling
- Teamwork
- Time Management
Personal Qualities
- Positive and customer-focused attitude
- Strong verbal and written communication skills
- Self-motivated with excellent initiative and time management
- Well-organized and detail-oriented
- Honest, hardworking, and confident
- Punctual and reliable team player
- Quick learner with a commitment to continuous growth and quality improvement
- Efficient multitasker who works well independently and under pressure
Certification
- Graduate Diploma of Advanced Pharmacy Practice, PSA. (2024, September) - Manage the delivery and administration of injections and immunisations
Languages
-Hindi
-Urdu
-English
Timeline
Pharmacist
Chemist Warehouse
02.2019 - Current
Master of Pharmacy -
Monash University
Bachelor of Pharmacy -
Monash University
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