Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SHIFALI JINDAL

WOODCROFT,NSW

Summary

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

2
2
years of professional experience

Work History

Manager on Duty

DAADI'S KITCHEN
LALOR PARK, NSW
03.2023 - 06.2024
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Created schedules for staff members according to business needs.
  • Reviewed daily sales reports to identify areas of improvement.
  • Audited cash registers at the end of each shift for accuracy.
  • Developed strategies to increase customer satisfaction ratings.
  • Provided guidance and support to team members when needed.
  • Investigated incidents reported by customers or staff members.
  • Coordinated special events such as promotional campaigns or store openings.
  • Interacted with customers regularly to ensure their needs were met.

ALL ROUNDER

LF LOGISTICS
MARSDEN PARK, NSW
09.2022 - 09.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Delivered products to customer locations on time.
  • Collaborated with others to discuss new opportunities.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Education

MASTERS OF IT & COMMUNICATION - IT

CIM
Redfern, NSW
06-2024

Bachelor of Computer Applications - IT

BGIMT
INDIA
06-2020

Skills

  • Delegation capabilities
  • Customer service focus
  • Staff Training and Development
  • Sales and Marketing
  • Technical knowledge
  • Staff Management
  • Inventory Control
  • Business Development
  • Staff Discipline
  • Staff Development
  • Training and mentoring
  • Project Management
  • Customer Service

References

References available upon request.

Timeline

Manager on Duty

DAADI'S KITCHEN
03.2023 - 06.2024

ALL ROUNDER

LF LOGISTICS
09.2022 - 09.2023

MASTERS OF IT & COMMUNICATION - IT

CIM

Bachelor of Computer Applications - IT

BGIMT

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SHIFALI JINDAL