Shifali Singla
Melbourne,VIC
Summary
As an Accomplished Loan Processing Officer with over 4 years of experience in the financial sector, Shifali has built a strong foundation in excelling at assessing loan applications with sophisticated understanding of financial statements, risk analysis and portfolio management principles. She is adept at optimizing loan processing workflows, enhancing customer experience and maintaining strict adherence to regulatory standards. She is eager to leverage the same experience and CFA education to inject excellence in every aspect of loan processing and customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Punjab National Bank
Chandigarh, India
04.2020 - 12.2020
- Worked with Regional Branch Managers to assess retail lending proposals worth 5 million dollars and provide best financial advice and recommendations
- Built positive and trustworthy relationships with clients to explore best financial solutions that suited their needs
- Led a team of 5 junior loan officers, fostering a culture of continuous improvement and professional development. Designed and conducted training programs on advanced loan processing techniques and compliance standards, reducing overall error rates by 20 percent.
Assistant Manager
Punjab National Bank
Chandigarh, India
07.2016 - 03.2020
- Conducted detailed analytical reviews of loan application, meticulously assessing borrower’s financial statements, credit history and collateral value to determine credit limit and terms of payment for individual customers.
- Utilised comprehensive financial analysis methods such as cash flow analysis, ratio analysis to determine the feasibility of loan proposals, ensuring that there is alignment with bank’s lending standards.
- Provided exceptional customer service by guiding applicants through the loan process and providing clear and concise information about loan products and their requirements.
Education
Master of Commerce -
Punjab University
Chandigarh, India06-2015
Bachelors in Commerce -
Punjab University
Chandigarh, India06-2013
Skills
Corporate Finance
Credit Due Diligence
Policy Review
Cost accounting
Data Validation
Communication Skills
Research
Certification
- Chartered Financial Analyst(Level 2)
- Financial Modelling And Valuation Analyst(FMVA)
Timeline
Manager
Punjab National Bank
04.2020 - 12.2020
Assistant Manager
Punjab National Bank
07.2016 - 03.2020
Master of Commerce -
Punjab University
Bachelors in Commerce -
Punjab University
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