Shifei Wang
Melbourne,VIC
Summary
Through more than a year of waiter management work, I can effectively use various Excel spreadsheets. During this period, I have worked with countless employees and effectively arranged working hours.
I think I can do this job. Although I have no previous experience, I will take every job seriously and have the confidence to communicate effectively with parents and students about course arrangements with patience.
I hope your company can give me this job opportunity, thank you.
Overview
5
5
years of professional experience
Work History
Waitress Supervisor
Taste Hunan
11.2022 - 09.2024
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Juice Maker
Juice Bar
04.2019 - 11.2019
- Provided an enjoyable customer experience by engaging in friendly conversation while preparing orders efficiently.
- Managed cash register transactions accurately, maintaining proper financial records throughout each shift worked as Juice Maker.
- Nurtured repeat business through exceptional customer interactions, leading to increased store loyalty and word-of-mouth referrals.
- Achieved high levels of customer retention through consistent delivery of delicious, visually appealing beverages.
Education
Master of Science - Ecommerce
Deakin University
Melbourne, VIC10.2023
Bachelor of Nursing - Registered Nursing
Flinders University
Adelaide, SA09.2019
Skills
Task Delegation
Complaint Handling
Order Accuracy
Sales Promotion
Customer Service
Staff Management
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Waitress Supervisor
Taste Hunan
11.2022 - 09.2024
Juice Maker
Juice Bar
04.2019 - 11.2019
Master of Science - Ecommerce
Deakin University
Bachelor of Nursing - Registered Nursing
Flinders University
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