SHIH-TING WANG
Varsity Lakes
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Have RSA Licence.
Overview
7
7
years of professional experience
Work History
Cashier
Satay Boss
09.2023 - Current
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained clean and organized checkout area, enhancing overall shopping experience for customers.
- Assisted customers with product inquiries, providing knowledgeable support to improve service quality.
- Trained new cashiers on point-of-sale systems and customer service protocols, fostering team development.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
All Round General Laborer
Sunni Cafe
11.2020 - Current
- Observed safety regulations on job sites to minimize accidents.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Supervisor
Papparich Brisbane
11.2018 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
All Rounder
Takeaway Sushi Bar
10.2018 - 03.2019
- Prepared high-quality seafood, rice and ingredients for sushi.
- Maintained well-organized mise en place to keep work consistent.
- Collaborated with staff members to create meals for large banquets.
- Monitored food production to verify quality and consistency.
- Coordinated with team members to prepare orders on time.
- Disciplined and dedicated to meeting high-quality standards.
Skills
- Preparing Job Sites
- Team Leadership
- Process Payments
- Opening and Closing Coordination
- Compliance Requirements
- Supply Chain Management
- Full Service Restaurant Background
- Inventory Control
- Shift Management
- Customer service excellence
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Cashier
Satay Boss
09.2023 - Current
All Round General Laborer
Sunni Cafe
11.2020 - Current
Supervisor
Papparich Brisbane
11.2018 - 08.2023
All Rounder
Takeaway Sushi Bar
10.2018 - 03.2019
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