Mohamed Shihnaz Abdul Majeed
THE NARROWS
Summary
Versatile and results-oriented professional with experience at Uber Driver and Starlight PVT, excelling in customer service and heavy vehicles expertise. Demonstrated success in improving customer satisfaction and team productivity through effective conflict resolution and time management. Holds a valid driver's license and heavy vehicles license, ensuring adherence to safety and operational standards.
Overview
5
5
years of professional experience
Work History
Supervisor
Starlight PVT
10.2015 - 10.2020
Moving and checking cars (subcontract with HERTZ)
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Education
No Degree - Commerce
Zahira College
Dharga Town, Kaluthara Sri LankaSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Heavy Vehicles License
- Forklift License
- Conflict resolution
- Heavy vehicles expertise
Languages
Tamil
Native or Bilingual
Sinhala
Native or Bilingual
English
Full Professional
Timeline
Supervisor
Starlight PVT
10.2015 - 10.2020
No Degree - Commerce
Zahira College