Summary
Overview
Work History
Education
Skills
Languages
Personality
Timeline
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SHI JIN CHIA

SHI JIN CHIA

Summary

  • I am a committed, friendly and hardworking tourist guide with a passion for providing excellent customer service at all times. I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

Overview

10
10
years of professional experience

Work History

Warehouse Picker

Synnex Australia
03.2024 - Current
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
  • Organized warehouse shelves and racks to maximize space utilization.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Expedited customer orders, working closely with shipping department to ensure timely delivery.
  • Streamlined order processing with the effective use of barcode scanners and warehouse management software.
  • Followed orders precisely for correct items, sizes and quantities.
  • Improved order accuracy by diligently picking products according to pick lists and packing slips.

Apple Sorting Operator

PLUNKETT ORCHARD
03.2023 - 03.2024
  • Inspected and removed ungradable fruits, such as those with rots or leaves still attached
  • Monitored the operation of the pre-sizing machinery, promptly identifying any irregularities to prevent potential malfunctions
  • Assisted in minor adjustments and troubleshooting of the machinery as needed to maintain optimal operation, contributing to the overall reliability of the sorting process
  • Coordinated with forklift drivers to manage the accurate collection and verification of tickets from bins
  • Maintained high standards of cleanliness and hygiene by thoroughly cleaning both the exterior and critical internal components of the machine, including fruit carriers and camera systems, in accordance with company cleanliness protocols.

Homestay Manager

BONJOUR HOMESTAY @ REVO AURORA PLACE BUKIT JALIL
10.2019 - 12.2022
  • Plan, organise, direct, control and coordinate the operations of homestay and similar establishments to provide accommodation and other services including housekeeping and stock purchasing.

Tourist Guide

HTC TRAVEL SERVICE SDN BHD
06.2014 - 01.2020
  • Ensure that itineraries are met and that customers are being informed in an entertaining manner the location they are touring
  • Also responsible for ensuring the safety of the group and ensuring that tour groups remain together.

Education

BACHELOR OF QUANTITY SURVEYING (HONOURS) -

Tunku Abdul Rahman College University

KAGC College
01.2013

Skills

  • Product Labeling
  • Heavy Lifting
  • Order picking and processing
  • Material Handling
  • Stock organization
  • Adaptable to change
  • Quick Learner

Languages

English
Chinese

Personality

I'm a quick learner and good at multitasking. I'm able to work well under pressure and adaptable to all challenging situations. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organisation that I work for.

Timeline

Warehouse Picker

Synnex Australia
03.2024 - Current

Apple Sorting Operator

PLUNKETT ORCHARD
03.2023 - 03.2024

Homestay Manager

BONJOUR HOMESTAY @ REVO AURORA PLACE BUKIT JALIL
10.2019 - 12.2022

Tourist Guide

HTC TRAVEL SERVICE SDN BHD
06.2014 - 01.2020

BACHELOR OF QUANTITY SURVEYING (HONOURS) -

Tunku Abdul Rahman College University

KAGC College

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SHI JIN CHIA