Shikha Dhingra

Enthusiastic and tech-savvy retail professional with hands-on experience delivering outstanding customer service in fast-paced environments. Known for strong communication, problem-solving, and adaptability, with a passion for creating positive, memorable shopping experiences. Eager to contribute to a reputable retail brand that values excellence, and customer satisfaction.

• Student ambassador: served as a liaison between students and university staff, enhancing communication skills, and building strong customer-focused relationships
• Event coordination and support: Assisted in organizing campus events, demonstrating excellent teamwork, problem-solving, and attention to detail under pressure
• Creative design and branding: developed visual materials for student groups, showcasing creativity and the ability to connect with target audiences, key for retail marketing and customer engagement
• Digital media collaboration: managed social media content and promotions, reflecting adaptability to technology and effective communication with diverse customers

• Consistently recognized for delivering exceptional customer experiences
• Awarded for teamwork and leadership in high-demand settings
• Praised for professionalism, reliability, and time management
• Completed advanced training in communication and conflict resolution
• Demonstrated strong problem-solving skills in fast-paced environments

• Food handling and safety certificate
• Customer service excellence training
• Barista training certificate
• Workplace health and safety awareness
• Responsible service of gaming (Lott Game)
• Cash handling and fraud prevention training
• Conflict resolution and communication skills workshop