Summary
Overview
Work History
Education
Skills
Training
Languages
Timeline
Generic

Shikiba Hakimi

Maddington

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

NDIS SUPPORT PROVIDER

NDIS
01.2019 - Current
  • Providing personal, physical, and emotional support to clients
  • Assistance with social and community participations
  • Assistance with medication
  • Admin assistance.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.

BOOKKEEPER AND ADMIN ASSISTANT

BEST WAY AUTO Wreckers Pty Ltd
01.2021 - 01.2023
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

TRAVEL AGENT ASSISTANT

Kabul Travel
02.2019 - 12.2022
  • Streamlined booking processes for improved efficiency and reduced wait times for clients.
  • Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
  • Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
  • Created detailed travel itineraries, incorporating flight, accommodation, and activity options tailored to individual client needs.
  • Maintained accurate records of client transactions and correspondence within company database systems.
  • Liaised with airlines, hotels, tour operators, and transportation providers to confirm reservations and troubleshoot any issues that arose during clients'' trips.
  • Followed up with customers to increase customer service with travel plans.

QUALITY CHECK SUPERVISOR

Fruitco Farm
01.2020 - 02.2021
  • Performed risk assessments to identify potential hazards or operational inefficiencies and implement corrective measures.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Planned schedule for crop rotation, plantings, and harvest.
  • Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Printed labels, packaged boxes, and loaded into outbound containers.

COUNTER AND CUSTOMER SERVICE

Halal in Grocery and meat
04.2020 - 01.2021
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Operated register efficiently, reducing wait times and improving customer experience.
  • Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
  • Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
  • Managed cash transactions for accurate accounting and minimized discrepancies.

SEAMSTRESS

Self-Employed
01.2016 - 12.2019
  • Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
  • Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
  • Measured and cut fabric for garment construction according to customer specifications.
  • Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
  • Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
  • Drafted designs and patterns for original garments.

TEACHER

Pamir High School
03.2017 - 08.2019
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Education

Bachelor of Commerce - Finance & Financial Planning

Curtin University
Bentley, WA
12.2024

SLPET (Employment preparation course) -

Carlisle South Metropolitan TAFE
05.2020

Certificate IV in Business -

Kateb University
Kabul, Afghanistan
11.2017

Accruel Accounting Training -

USAID Trainging Providers
Kabul, Afghanistan
08.2016

Quickbooks Training -

USAID Training Providers
Kabul, Afghanistan
02.2016

High School Diploma -

Pamir High School
Quetta, Pakistan
02.2015

Skills

  • Hardware troubleshooting
  • Operating System Knowledge
  • Remote Support
  • Network Troubleshooting
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Organization and Time Management
  • Verbal Communication

Training

  • EPILIPSY AWARENESS TRAINING (07/2023)
  • WORKING WITH CHILDREN CHECK (03/2023)
  • CPR & FIRST AID TRAINING (03/2023)
  • INFECTION CONTROL TRAINING- COVID 19 (09/2022)

Languages

Urdu
Full Professional
Dari
Native or Bilingual
Pashto
Limited Working

Timeline

BOOKKEEPER AND ADMIN ASSISTANT

BEST WAY AUTO Wreckers Pty Ltd
01.2021 - 01.2023

COUNTER AND CUSTOMER SERVICE

Halal in Grocery and meat
04.2020 - 01.2021

QUALITY CHECK SUPERVISOR

Fruitco Farm
01.2020 - 02.2021

TRAVEL AGENT ASSISTANT

Kabul Travel
02.2019 - 12.2022

NDIS SUPPORT PROVIDER

NDIS
01.2019 - Current

TEACHER

Pamir High School
03.2017 - 08.2019

SEAMSTRESS

Self-Employed
01.2016 - 12.2019

Bachelor of Commerce - Finance & Financial Planning

Curtin University

SLPET (Employment preparation course) -

Carlisle South Metropolitan TAFE

Certificate IV in Business -

Kateb University

Accruel Accounting Training -

USAID Trainging Providers

Quickbooks Training -

USAID Training Providers

High School Diploma -

Pamir High School

Similar Profiles

CREATE PROFILE
Shikiba Hakimi