Shikirra I Fulton
Sydney,NSW
Summary
Dynamic and customer-focused professional with extensive experience at Blackett Shopping Centre. Proven expertise in cash handling and food preparation, consistently delivering exceptional service. Recognized for enhancing customer engagement and satisfaction through effective communication and product knowledge. Committed to maintaining a clean and organized environment while achieving operational goals.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Shop Assistant
Blackett shopping centre
Sydney, Nsw
04.2023 - 01.2024
- Assisted customers with product selections and inquiries.
- Helped with stacking shelves serving all customors with respect and care
- Help with Cooking HOT Food
- All cleaning dutes
Cafe Worker
Cafs by mount druitt
Sydney, Nsw
02.2020 - 02.2020
- Prepared and served a variety of beverages and food items efficiently.
- Maintained cleanliness and organization of the café environment consistently.
- Assisted customers with menu selections and provided excellent social skills to all customers
- Operated coffee machines and kitchen equipment safely and effectively.
- Handled cash transactions accurately and managed the register effectively.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
Pet Care Assistant
Petbarn PENRITH Pets
Sydney, Nsw
05.2018 - 02.2019
- Completed day-to-day duties accurately and efficiently.
- WASHING AND CLEANING ALL AND ANY DOGS.
PICK PACKING
DTI
Sydney, NSW
01.2017 - 12.2018
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Received and sorted incoming inventory for efficient storage.
- Prepared orders by picking items from shelves accurately.
- Maintained cleanliness
Education
Tafe University
Sydney, NswSkills
- Customer service
- Product knowledge
- Cash handling
- Food preparation
- Sales techniques
- Customer engagement
Languages
English
First Language
Timeline
Shop Assistant
Blackett shopping centre
04.2023 - 01.2024
Cafe Worker
Cafs by mount druitt
02.2020 - 02.2020
Pet Care Assistant
Petbarn PENRITH Pets
05.2018 - 02.2019
PICK PACKING
DTI
01.2017 - 12.2018
Tafe University