Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Shilo Crouch

GLASS HOUSE MOUNTAINS,QLD

Summary

I am an almost graduate, who loves hospitality and getting to meet new people. I love working under pressure in quick environments. I love having the opportunity to grow in areas of improvement and become the best version of myself to help me work more efficiently. I would love to be given the opportunity to learn as many different skills and techniques as possible. I have an outgoing and bubbly personality, ensuring I am someone that is easy to work with and get to know.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cafe Phillies

Tracey Heilg
11.2022 - Current
  • Operated coffee machines to prepare beverages, both hot and cold.
  • Delivered exceptional customer service, ensuring a welcoming atmosphere.
  • Maintained cleanliness and organization of workstations.
  • Assisted in training new staff on café procedures and knowledge.
  • Prepare and cook high-quality, good-tasting meals.
  • Managed cash register transactions accurately.

Fish and Chip Shop

Vicky
02.2020 - 11.2022


  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Multitasking 5 different tasks while making orders.
  • Cooking Fish and Chips.
  • Creating a warm and welcoming workplace through customer service, over the counter.

Education

High School Diploma -

Beerwah State Highschool
Beerwah, QLD
11-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Flexible and adaptable
  • Work well under pressure
  • Verbal communication
  • Outgoing

Accomplishments

    I had been given an amazing opportunity earlier this year through my Cert III in Hospitality to work for The SeaWorld Resort in Gold Coast over the timespan of two days (27th & 28th August, 2025), where I learnt many new skills. Some, for example, prepare food for the kitchen (kitchen hand). I worked in the restaurant collecting dishes from plates. I did concierge work, collecting bags and placing them in the allocated rooms and lastly, I did room service, doing a daily clean.

Certification

Cert III - Business

Cert !! - Hospitality

Barista Course Completed

Received my RSA & RSG

Interests

I have played soccer since I was 13, for the past 5 years I currently play in an U23's team and train every Monday, Wednesday Afternoons starting in late Novemember and I play every Friday night

Timeline

Cafe Phillies

Tracey Heilg
11.2022 - Current

Fish and Chip Shop

Vicky
02.2020 - 11.2022

High School Diploma -

Beerwah State Highschool
Shilo Crouch