Shilo Uberti
Melbourne,VIC
Summary
Accomplished professional with a solid history in brand engagement and innovative solutions at Therapy 4 Life. Effective communication and relationship-building skills contribute to high customer satisfaction and team success. Skilled in data entry and process improvement, consistently achieving goals in dynamic environments while ensuring top-tier service delivery.
Overview
6
6
years of professional experience
Work History
Social Media / Maintenance
Therapy 4 Life
01.2025 - Current
- Create and post marketing content to grow brand engagement.
- Maintain consistent brand messaging and provide admin support.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Warehouse Leader / Customer Experience
Active Supply Chains
01.2020 - 01.2025
- Led small teams and managed workflows in a high-volume logistics environment.
- Provided customer support for supply chain clients.
- Gained experience in data entry, reporting, and process improvement.
- Resolved customer inquiries through effective communication and product knowledge.
- Processed orders and returns using company software and systems efficiently.
- Trained new employees on customer service protocols and system usage.
- Managed difficult customer interactions with patience and professionalism.
Vehicle Buyer
Dutton Automotive Group
02.2023 - 11.2023
- Negotiated vehicle purchases and sales, often under tight deadlines.
- Delivered high-quality customer experiences through product knowledge and trust-building.
- Developed public speaking skills through daily client interactions.
- Negotiated contracts with suppliers to secure favorable terms and pricing.
- Analyzed market trends to optimize purchasing strategies for automotive inventory.
Education
Batcholer of Business - Marketing
Latrobe University
Bundoora, VIC09.2025
High School Diploma -
St Bedes College Mentone
Mentone, VIC01.2020
Skills
- Strong communication skills
- Relationship-building skills
- Sales experience
- Excellent communication
- Ability to meet targets
- Customer engagement
- Engaging with members
- Customer service focused
- Time management
- Ability to work in fast-paced environments
Hobbies and Interests
I have been playing music and performing with bands across Australia for over 10 years, and I have been playing sports my entire life, and I have always loved it
Timeline
Social Media / Maintenance
Therapy 4 Life
01.2025 - Current
Vehicle Buyer
Dutton Automotive Group
02.2023 - 11.2023
Warehouse Leader / Customer Experience
Active Supply Chains
01.2020 - 01.2025
Batcholer of Business - Marketing
Latrobe University
High School Diploma -
St Bedes College Mentone