Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Shiloh

Dandenong,VIC

Summary

I am a dynamic team player with a proven track record at Emerson school (Coffee club), I excel in customer service and problem-solving, leveraged attention to detail and time management skills to enhance operational efficiency and ensure compliance is met with safety standards. I am committed to fostering a positive environment while supporting team collaboration and delivering exceptional service.

Overview

2
2
years of professional experience

Work History

Volunteer Youth leadership - Work Experience

Church
Carrum Downs, Frankston, VIC
03.2025 - Current
  • Accurately completed daily tasks with high efficiency.
  • Arranged chairs and tables for church services to ensure readiness.
  • Identified and addressed needs of youth in community.
  • Facilitated engaging discussions on youth development and leadership skills.
  • Organized community events to promote youth involvement and empowerment.

VPC Coffee club

Emerson School (Coffee club)
Dandenong North, VIC
01.2024 - 12.2025
  • Completed day-to-day duties accurately and efficiently.
  • Opening and closure procedures (School Cafe)
  • Using FIFO of the kitchen supplies
  • Supervising students and training them on the commercial espresso machine.
  • Customer service- Staff and students
  • Took orders and prepared cold and hot beverages promptly.
  • Handled cash register operations, ensuring till reconciliation and float management.
  • Maintained cleanliness and organization within the café environment.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

ABC Coffee Making - Coffee Making

William Angliss Institute of TAFE
Melbourne, Victoria, VIC
08-2025

Occupational And Safety Module - General, Hospitality And Retail

Emerson School
Dandenong, VIC
01-2025

Occupational And Safety Module - General, Hospitality And Retail

Work Safe Victoria
Dandenong, VIC
11-2023

SBAT - Food Processing Cert II (FBP20122)

Waters 2 All
Melbourne
01-2023

Skills

  • Customer service
  • Time management
  • Problem solving
  • Multitasking abilities
  • Product knowledge
  • Attention to detail
  • Team collaboration
  • Organizational skills
  • POS systems
  • Cash handling
  • Willingness to learn
  • Active listening
  • Positive attitude
  • Workplace safety
  • Loyal and enthusiastic worker
  • Independent worker
  • Fast learner in both practical and academic areas
  • Eager to learn new skills
  • Good communication
  • Punctual and proactive

Reference

Elaine Gleeson (Emerson School)

Senior School Teacher (food technology/Hospitality)

0417 343 250

Ata Manu 

(Youth Leader)

0481 760 039

Timeline

Volunteer Youth leadership - Work Experience

Church
03.2025 - Current

VPC Coffee club

Emerson School (Coffee club)
01.2024 - 12.2025

ABC Coffee Making - Coffee Making

William Angliss Institute of TAFE

Occupational And Safety Module - General, Hospitality And Retail

Emerson School

Occupational And Safety Module - General, Hospitality And Retail

Work Safe Victoria

SBAT - Food Processing Cert II (FBP20122)

Waters 2 All
Shiloh