Shilpa Baby
Senior I.T Project Manager
Sydney,NSW
Summary
Seasoned Senior IT Project Manager with over 19 years of experience applying technologies, primarily SAP, to achieve successful business solutions. Certified as an AGILE/PRINCE2 professional, possesses extensive expertise in guiding clients to accelerate business processes, strengthen corporate governance functions, and leverage technology for enhanced operational efficiency. Responsible for ensuring a consistent design approach across all areas while remaining aligned with the enterprise architecture design. Proven background in improving process quality, provides valuable system automation recommendations and strategies to efficiently manage solutions and data.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior I.T Project Manager- IT Products
Transport for NSW
03.2023 - Current
- Responsible for successful delivery of various Hire To Retire(HTR) and Time To Pay (TTP) projects within Corporate IT Services in TfNSW
- Key deliverables include Digital Timesheet and Leave Application implementation, Learning Experience Platform to entire cluster, Talent CRM to optimise Talent Attraction and Retention and Enterprise Award Interpretation, Base Pay and Guaranteed Pay AutoPay for Sydney Trains and NSW Trainlink employees
- Involved in shaping up a project right from Concept Phase to Closure adhering to PeFM Framework for Project Management and Delivery
- Manage the implementation of the project plan to meet scope, time, cost, quality adhering to TfNSW guidelines and protocols
- Determine and implement the project schedule and activities throughout the project life-cycle including concept design, Evaluate including Benefits management and benefits realisation plan, Build, Design & Analysis, Implementation and Closure
- Develop detailed project budget and forecast cash flows/milestones from approved budget, including reviewing and recommending for approval for project costs and variations, monitoring and controlling project costs and reporting on expenditure and addressing any slippage issues
- Determine project risks and develop a project risk management plan (RMP), facilitating the risk review process and managing, monitoring and mitigating project risks
Senior I.T Project Manager(RT3 Tribe)
Woolworths Group
06.2022 - Current
- Responsible for successful delivery of Strategic Forecasting project to support and optimise Labor scheduling process in Woolworths Stores and Metro stores nationwide
- Create, manage, and update all project management documentation and reports
- Procurement, purchasing, financials, approvals and creation of all project documentation
- Provide communication and updates to stakeholders as required
- Meeting updates and participate in continual business improvement
- Actively led the Small Room Planning/Big Room Planning sessions on a quarterly basis for IT and participated in the Squad BRP sessions
Senior I.T Project Manager- Global Projects delivery
Michael Page International
11.2020 - 06.2022
- Responsible for successful delivery of HR/Payroll implementation of Micropay & ConnX systems replacing legacy PSe system for Page group Australia and Japan
- Implemented Zivio to manage SoWs for Contracts management team and to implement ClearTalents for Diversity & Inclusions group for Page UK
- Currently implementing Welcome (Marketing collaboration tool) software for UK Marketing team to manage work requests, campaign planning and workflows
- Currently implementing Page Insights (BI Tool) to global business teams
SAP Project Manager
Healius Limited
04.2019 - 10.2020
- Responsible for SAP Applications management/SAP Project management & Governance
- Project managing Single Touch Payroll and technical SAP Upgrade
- Managed relationships with SAP Account managers, Licensing partners and all other application vendors
- Managed all Service Level Agreements and Contracts for external stakeholders for SAP
- Project managed ECC general stacks upgrade and Single Touch Payroll (STP) for SAP HR within estimated time and budget
- Project managed the Archiving project involving OpenText solutions
- Project managed pilot project for SAP ESS-MSS using FIORI apps
- Engage with Business users, SMEs and Project management office to identify and prototype new business initiatives to simplify the processes
- Managed the team responsible for Day to day business activities related to SAP systems to Finance (General ledger, cost centres, Profit center, Results Analysis & Settlements, Accounts Payables & Receivables, Controlling) Procurement, HR (ESS and MSS, Travel Expenses, Timesheets)
- Managed Mobile Apps (Moviliser)/other systems and the integration to SAP, Workflow management
- Successful in managing a team of SAP support analysts and various external consultants
- Plan enhancement projects to better deliver value to the existing SAP and other systems
- Rawson Homes has many other applications and is all interfaced to SAP via SAP PI/PO
- Manage SAP licenses and negotiations with SAP licensing partner
- Successfully managed the EHP 7.0 upgrade project
- Successfully managed the deployment of SAP HR Support packs annually
SAP Applications Manager/SAP Project Manager
Rawson Homes
04.2016 - 04.2019
- Responsible for SAP Applications management/SAP Project management & Governance
- Project managing Single Touch Payroll and technical SAP Upgrade
- Managed relationships with SAP Account managers, Licensing partners and all other application vendors
- Managed all Service Level Agreements and Contracts for external stakeholders for SAP
- Project managed ECC general stacks upgrade and Single Touch Payroll (STP) for SAP HR within estimated time and budget
- Project managed the Archiving project involving OpenText solutions
- Project managed pilot project for SAP ESS-MSS using FIORI apps
- Engage with Business users, SMEs and Project management office to identify and prototype new business initiatives to simplify the processes
- Managed the team responsible for Day to day business activities related to SAP systems to Finance (General ledger, cost centres, Profit center, Results Analysis & Settlements, Accounts Payables & Receivables, Controlling) Procurement, HR (ESS and MSS, Travel Expenses, Timesheets)
- Managed Mobile Apps (Moviliser)/other systems and the integration to SAP, Workflow management
- Successful in managing a team of SAP support analysts and various external consultants
- Plan enhancement projects to better deliver value to the existing SAP and other systems
- Rawson Homes has many other applications and is all interfaced to SAP via SAP PI/PO
- Manage SAP licenses and negotiations with SAP licensing partner
- Successfully managed the EHP 7.0 upgrade project
- Successfully managed the deployment of SAP HR Support packs annually
Lead SAP SD/MM Consultant
Ruralco Holdings Limited
07.2013 - 04.2016
- Subject Matter Expert consultation and day to day support of SAP business As Usual/ Project Inputs
- Undertake SAP end to end implementation and roll out when new businesses are incorporated into SAP landscape based on new acquisitions
- Conduct trainings to business users in areas identified and that needs improvement
- Working with the team for continuous improvement of processes and procedures
- Create and maintain documentations and procedures to support business users
- Designed and implemented Stock take process in SAP to support the business needs
- Supported process changes for SD related to Pricing, Billing, Shipping, transportation, Availability check (ATP), credit management, Partner determination, output determination
- Experience in data cleansing and data conversion using tools like LSMW, BDC and interfaces including EDI/IDOC
SAP Support Consultant
Kordia Solutions
08.2012 - 07.2013
- Overall SAP support and Single point of contact for Kordia’s SAP Landscape which consists of modules: Project Systems, Finance & Controlling, Materials Management, Sales & Distribution, Human Resources-Payroll, CATS (Timesheet module), Expense management, Business Intelligence
- Conducted frequent training programs within Kordia Australia for various levels of business users, thus educating business users to perform their roles well using SAP
- Responsible for updating the business user documents, use cases, and cheat sheets
- Engage with the key stakeholders to understand and analyse gaps resulting in various enhancements to SAP
- Engage successfully with external vendors and managing the customer relations
- Successfully rolled out the usage of Winshuttle to bulk load various transactional and master data in SAP
- Responsible for conducting the internal SAP user audits
SAP Systems Manager
Freshfood Management Pty Ltd
10.2011 - 04.2012
- Provide regular support to business users within the organisation on day-to day activities for SD, MM, PP, FI/CO, HR/Payroll, CATS, Expense management, reporting
- Responsible for EDI related Business, viz- Purchase order acknowledgement, Inbound Orders, Advances shipping notification, Invoice
- Provide training to users on required functional areas
- Responsible for Change management procedures related to SAP
- Responsible for configuration of PO Release strategy, User profiles, Month end and Year end procedures on SAP
- Responsible for Batch job scheduling
- Handle and provide support to core areas like purchasing, Inventory management, warehouse, Production planning, Finance & controlling, Authorisation administration
- Responsible for all Configuration changes done in all the modules implemented at FreshFood (Viz- Sales & Distribution, Finance &Controlling, Materials Management, HR/Payroll, CATS, Expense management, Business Intelligence)
SAP SD/MM Senior Consultant
TATA Consultancy Services
02.2008 - 10.2011
- Senior Support specialist for the Delphi Global Level 3 support activities and various functional upgrade projects
- Performed configuration of Vendor Evaluation, PO Release procedures and various others
- Performed various configurations in Purchasing, Inventory management and Invoice verification sub modules of Materials Management module, HR and Payroll including CATS (Timesheet module)
- Responsible for extensive global user support of MM and cross functional expertise
- Handled various objects: Purchasing core extensions and testing, Creation of new purchase forms and condition record maintenance
- Handled data extraction and loads for source list, purchase documents like SA, PO, Contracts and PO/SA/Contract texts
SAP Consultant
MindTree Limited
01.2006 - 01.2008
- Involved in the Rollout Phase & later in the Maintenance Activities for Master RtP Rollout at Volvo PowerTrain, Sweden
- Involved in the as-is study and preparation of the to-be document, understanding various Legacy Systems Involved
- Participated in business process reengineering, preparing the Blueprint leading to the Roll-Out of RtP at Volvo Power Train, Sweden
- Active Member of the Master Configuration Team
- Involved in business meetings and actively participated in Gathering the Customer Requirements, Business Blueprint Done through ASAP Methodology
- Conducted Study on The SAP Best Practice-AFS (Apparel & Footwear Methodology)
SAP Consultant
CCS Technologies
07.2005 - 01.2006
- Followed ASAP methodology for the implementation
- Configuration of the requirements to SAP MM module
- Configured changes in setup of the organizational structure
- Configured Masters, which include Material Master, Vendor Master, Purchasing Info record, source list and quota arrangement
- Creation of material master record for different material type
- Assigned purchase requisitions to sources
- Automatic creation of purchase order from Purchase Requisitions by defining the source lists and quota arrangement
- Configured release procedures in PR and PO
- Enhancements in price determination process
- Enhancements in valuation & account assignment
- Enhancements in the system settings required for goods movements-Goods receipts, goods issues and transfer postings
- Created goods issue using stock determination functionality
- Testing various logical movements of Stock transfers such as between plants and storage location and identify different ways to post inventory transfers using one and two step movement types between companies, plants and storage locations
Education
Masters in Business Administration - Technology
AGSM
01.2024
Bachelor of Engineering - Electronics & Communications
01.2005
Skills
- Applications: SAPS/4 HANA, SAP ECC, SuccessFactors, Kronos, IBM Planning Analytics, Welcome, Page Insights (BI), Zivio, ClearTalents, Unit4 Prosoft, Micropay, ConnX, Kronos WorkForce Dimensions(SaaS), Concur, OpenText, TM1, BI Reporting tools, Solution Manager, Service Now
- Middleware: Dell Boomi (iPaaS), Mulesoft, SAP Cloud Platform Integration, PI/PO, Informatica, Tumbleweed
- Industries: Government, Recruitment, Retail, Construction, Healthcare, Automotive, Agri business, Manufacturing
Certification
- PRINCE 2 Project management Practitioner- 2017
- AGILE Project management practitioner- 2018
- PMBOK- Current
Total Experience
19+ years’ experience
Work Authorisation
Australian citizen
Timeline
Senior I.T Project Manager- IT Products
Transport for NSW
03.2023 - Current
Senior I.T Project Manager(RT3 Tribe)
Woolworths Group
06.2022 - Current
Senior I.T Project Manager- Global Projects delivery
Michael Page International
11.2020 - 06.2022
SAP Project Manager
Healius Limited
04.2019 - 10.2020
SAP Applications Manager/SAP Project Manager
Rawson Homes
04.2016 - 04.2019
Lead SAP SD/MM Consultant
Ruralco Holdings Limited
07.2013 - 04.2016
SAP Support Consultant
Kordia Solutions
08.2012 - 07.2013
SAP Systems Manager
Freshfood Management Pty Ltd
10.2011 - 04.2012
SAP SD/MM Senior Consultant
TATA Consultancy Services
02.2008 - 10.2011
SAP Consultant
MindTree Limited
01.2006 - 01.2008
SAP Consultant
CCS Technologies
07.2005 - 01.2006
Masters in Business Administration - Technology
AGSM
Bachelor of Engineering - Electronics & Communications
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