Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

SHILPA BATRA

Kew,Australia

Summary

Results-oriented HR, Payroll and Accounting professional with over 10 years of experience across banking, pharmaceuticals, and a Big Four global audit firm. Proven expertise in end-to-end payroll management, HR operations, employee taxation, and payroll accounting. Skilled in leading payroll cycles for multinational clients and supporting global audits, Proven success as a systems consultant with a track record of effectively implementing and optimizing significant Human Resource Information Systems (HRIS) and Enterprise Resource Planning (ERP) platforms—including SAP, Oracle, Harmony, HCM, and various local HRIS solutions, adept at streamlining processes, ensuring compliance, and bridging HR and finance functions. Also having experience of Account receivable and Account payable. I am based in Melbourne and actively seeking opportunities to leverage my extensive expertise in payroll, HR, and accounting within a dynamic organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager/Payroll Lead– Payroll, Tax Services

Ernst & Young (EY), Pakistan
08.2022 - 01.2025
  • Lead a payroll team of 10 employees ensuring accurate and compliant monthly payroll for multinational clients (e.g. Procter & Gamble, Unilever, AstraZeneca, Cargill, SKF, Corteva etc).
  • Ensure correct submission of monthly, quarterly, and year end withholding reconciliations through payroll software to their federal government single touch portal.
  • Monitor payroll errors and identify areas for process improvement or additional staff training.
  • Contribute to payroll system projects, including scoping, implementation, and testing of new payroll system.
  • Collaborate with key internal stakeholders to address payroll system issue and resolve them in a timely manner.
  • Processed off-cycle payroll and other off cycle payments such as terminations pays and Notice pay, excess Leaves
  • Provide supervision, training and support to new and existing payroll team members to ensure consistent understanding of processes and compliance with Payroll laws.
  • Complied with local labor and tax laws across multiple jurisdictions.
  • Supported local and international audits through documentation and reconciliations.
  • Handled payroll accounting: GL entries, monthly closing, Accruals and reconciliations.
  • Managed and develop Clients Policy and SOP’s as per local Law’s
  • Upload payments files to banking platforms and ensure secure transactions
  • Received Ad hoc assignment such as calculations of payroll tax of whole fiscal year from external stakeholders

Assistant Manager – Employee Settlement

United Bank Limited (UBL), Pakistan
03.2020 - 08.2022
  • Processed Final settlement and termination pays in compliance with local legislation including unused leaves, redundancy entitlement and statutory obligations
  • Managed end to end payroll processing for both active and terminated employees (11000) ensuring accuracy in taxation, employee benefit and statutory deductions.
  • Ensured accurate calculate and disbursement of entitlement such as long services leave annual leave loading and notice period payments
  • Prepare and lodge taxation documents including payment summaries, PAYS and EOFY reporting for active and inactive employees
  • Participated in payroll system upgrades and implementations, aligning configurations with legislation requirements and business policies also perform testing before go into live.
  • Liaised with HR and finance teams to ensure smooth employee off-boarding and accurate financial reporting

HR Operations Officer

Samba Bank Ltd., Pakistan
09.2016 - 03.2020
  • Successfully manage the end to end delivery of the payroll process of 1000+ employees, ensuring payroll is processes accurately and within agreed timelines
  • Lead implementation of new HR systems, including On-boarding, Recruitment modules, Payroll, Appraisal, Loan, Leave, Final settlement module.
  • Collaborate with HRIS stakeholders to ensure system align with business needs
  • Assist with month end reporting and annual reconciliations, and general ledger activities
  • Ensured payroll compliance by aligning system and process with legal legislation, including taxation, statutory deductions, employee benefits and other entitlements.
  • Responsible for the leave portal and employee communication initiatives.
  • Assist to Group head in developing of policy and procedure
  • Efficiency managed employees queries related to withholding tax, personal tax return filing, leave management, terminations pay and other HR and payroll related inquiries.
  • Supported end-to-end recruitment and on boarding processes.
  • Provide day to day HR support to supervisors and team leads

HR Officer/HR Generlist

Amarant Pharmaceuticals (Pvt.) Ltd., Pakistan
06.2015 - 05.2016
  • Supported end-to-end recruitment, on boarding and employee life cycle
  • Help drive recruitment, on boarding and retention initiative
  • Maintained employee records in HRIS and continuously engage with external system vendors for implementation of system
  • Acted as the official company representative at various university job fairs, promoting careers opportunities and building employer visibility among emerging talent
  • Assist with the development and implementation of HR projects and initiatives
  • Coordinate training and development programs to enhance employee skills

Account Receivable/Account Payable

Bank Alfalah (Pvt.) Ltd., Pakistan
07.2012 - 08.2013
  • Process and reconcile accounts payable invoices in timely manner
  • Manage the account receivables process including invoicing, statement preparations and chasing overdue payments
  • Liaise with internal departments and external suppliers/customers to resolve any billing or payment issue
  • Assist with other accounting and administrative tasks as required.

Volunteer

Tutor and Mentor The citizens Foundations (TCF),
07.2012 - 08.2012

• Provided academic support and mentorship to underprivileged children

• Contributed to their educational and personal development through
community based learning program

Education

MBA - Human Resources

SZABIST
01.2016

BBA (Hons) - undefined

Iqra University
01.2014

Skills

  • End-to-End Payroll Processing (500-15000) employees
  • Payroll Taxation & Superannuation
  • HRIS / ERP Implementation: SAP, Oracle, Harmony, HCM, local HRIS
  • Advance microsoft Excel, word, Power points
  • Accounting Support: GL reconciliations, accruals, accounts payable/receivable

  • Client engagement
  • HR Operations & Policy Compliance
  • Employee Onboarding & Offboarding
  • Leadership, Training & Team Management
  • Australian Payroll Law (currently enrolled online courses and developing knowledge)

Accomplishments

  • Received Shukran Award from EY MENA ( Middle East and North Africa) region office for delivering exceptional client service and maintaining high standard of responsiveness and professionalism
  • Received verbal and written appreciation including email commendations, from internal stakeholders and EY clients for exceeding services expectations
  • Recognized with an appreciation Award at Samba Bank Limited for exceptional contribution as a system consultant during ERP (Harmony) implementations, beyond core job responsibilities
  • Earned multiple star performer Awards for independently processing payroll in the absence of HR Operations Head, ensuring accuracy, compliance and continuity

Certification

  • Attended training on Salary and tax Component arranged by Samba Bank limited
  • Leadership & Organisational Culture organized by Pakistan society for training and development
  • Seminars: Unleash Hidden Potential, Entrepreneurship organized by Iqra University

Timeline

Assistant Manager/Payroll Lead– Payroll, Tax Services

Ernst & Young (EY), Pakistan
08.2022 - 01.2025

Assistant Manager – Employee Settlement

United Bank Limited (UBL), Pakistan
03.2020 - 08.2022

HR Operations Officer

Samba Bank Ltd., Pakistan
09.2016 - 03.2020

HR Officer/HR Generlist

Amarant Pharmaceuticals (Pvt.) Ltd., Pakistan
06.2015 - 05.2016

Account Receivable/Account Payable

Bank Alfalah (Pvt.) Ltd., Pakistan
07.2012 - 08.2013

Volunteer

Tutor and Mentor The citizens Foundations (TCF),
07.2012 - 08.2012

BBA (Hons) - undefined

Iqra University

MBA - Human Resources

SZABIST
SHILPA BATRA