Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shilpa Bhat

10 Flindell Ave, Caversham

Summary

I am a hard working and self motivating individual, with 10 years experience with a high drive to succeed in the professional environment. I possess exemplary work ethic and am extremely eager to learn and and grow. I pride myself on ability to communicate with all stakeholders effectively to ensure successful HR and Payroll solutions are achieved in different circumstances. I have experience working in dynamic HR and Payroll environments and am now seeking to progress career and enhance my acquired skills in a new position.

Overview

14
14
years of professional experience

Work History

Senior Human Resources Officer

St John of God Health Care Inc
07.2021 - Current
  • Accountable for service delivery, relationships management, process alignment and improvement, and training and development of HROs
  • Support effective data cleansing activities, including identifying trends, FTE growth and other areas that impact business
  • Undertake special establishment related projects as required.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
  • Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Liaised between multiple business divisions to improve communications.
  • Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Coordinated technical training and personal development classes for staff members.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

Payroll Officer

Mercy Care
05.2017 - 07.2021
  • Complete fortnightly end to end payroll processing of approximately 1200 employees with high degree of accuracy
  • Provide clear and precise payroll information and support to employees, addressing all payroll queries in timely manner
  • Interpret, code and key timesheets in high volumes and to high standards
  • Calculate leave reconciliations, backpays and adhoc pays and apply required tax withheld amounts
  • Interpret and apply variety of awards and EBAs
  • Assist managers with necessary reports including leave and costing data
  • Educate staff and management on Employee Self Service Portal including site visits for one on one training
  • Maintain complete confidentiality
  • Import timesheets from multiply systems including Riteq, Procura and Employee Self Service Portal
  • End of month processing and reconciliation
  • End of year processing and reconciliation
  • Upgrade testing of all systems on yearly basis and update payroll procedures.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.

Operations Bookkeeper

Farmer Jack’s / Nguyen Phat
01.2015 - 12.2016
  • Served as central point of contact for accounting department
  • Reconciliation of monthly expenditure and general entry
  • Assisted with mail, faxing, filing, scanning and copying and handled all outgoing correspondence
  • Prepared purchase orders and invoices, updated database, liaised with vendors and suppliers and assisted store manager with data analysis
  • Conducted inventory, placed orders and shelved books.
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.

Accounts Receivable Data Analyst

Hewlett-Packard
01.2010 - 01.2015
  • Updates receivables by totalling unpaid invoices
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers
  • Resolves valid or authorized deductions by entering adjusting entries
  • Resolves invalid or unauthorized deductions by following pending deductions procedures
  • Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
  • Protects organization’s value by keeping information confidential
  • Updates job knowledge by participating in educational opportunities
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Analyzed aging reports to identify trends and patterns causing missed collections.
  • Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.

Education

Grad Diploma in Business Finance -

Indian Institute of Management Ahmedabad

Bachelor’s Degree in commerce -

Bangalore University
India

Skills

  • Records Management
  • Issue and Conflict Resolution
  • Analytical and Critical Thinking
  • Employee Confidentiality
  • Reliable and adaptable team player
  • Policy Interpretation
  • Strong computer literacy (MS Office,
    Payroll and HR systems

Additional Information

Australian Citizen

A full C Class License

Timeline

Senior Human Resources Officer

St John of God Health Care Inc
07.2021 - Current

Payroll Officer

Mercy Care
05.2017 - 07.2021

Operations Bookkeeper

Farmer Jack’s / Nguyen Phat
01.2015 - 12.2016

Accounts Receivable Data Analyst

Hewlett-Packard
01.2010 - 01.2015

Grad Diploma in Business Finance -

Indian Institute of Management Ahmedabad

Bachelor’s Degree in commerce -

Bangalore University

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Shilpa Bhat