Summary
Overview
Work History
Education
Skills
Timeline
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Shilpa Shilpa

Sydney,Australia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Logistic Manager position. Ready to help team achieve company goals.

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Dedicated Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than 7 years.

Logical Transportation Manager with strong background overseeing logistic coordination. Adept at reducing delivery costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents.

Overview

9
9
years of professional experience

Work History

Logistic Manager

Compass Corp
05.2018 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Highly experienced in logistics operations and depot management with an ability to manage a depot budget.
  • Coached, developed and trained current and new team members to reach business metrics.
  • Communicated with multiple departments and businesses within and outside organization.
  • Carried out day to day duties accurately and efficiently.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing problems.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.

Store Manager

Le Wrap
06.2015 - 05.2018
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Completed all daily tasks and special assignments with efficient and quality-driven approach.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.

Customer Service Lead

AliBaba
07.2014 - 11.2017
  • Greeted customers and listened closely to problems described to determine solutions.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Trained, oversaw and mentored new team members to strengthen performance and job expertise.
  • Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
  • Assembled food orders while maintaining appropriate portion control.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Performed all position responsibilities accurately and in a timely manner.
  • Greeted customers and listened closely to problems described to determine solutions

Education

Bachelor of Science - Computer Science

St. Michael’s Catholic College
Karnataka, India
2009

Skills

  • Logistic Regression
  • Branch Management
  • Policy and Procedure Adherence
  • Transportation Activity Management
  • Team Management
  • Budget Planning
  • Vendor Relationship Management
  • Strategic Initiatives
  • Profit and Loss Management

Timeline

Logistic Manager

Compass Corp
05.2018 - Current

Store Manager

Le Wrap
06.2015 - 05.2018

Customer Service Lead

AliBaba
07.2014 - 11.2017

Bachelor of Science - Computer Science

St. Michael’s Catholic College

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