Shilpa Shilpa
Holroyd,NSW
Summary
Versatile and results-oriented professional with a proven track record at Cafe De Hooves, enhancing customer satisfaction and streamlining operations. Expert in meal preparation and staff coordination, I excel in creative thinking and effective communications. Demonstrated success in boosting efficiency and implementing innovative solutions, I am a team player committed to excellence,currently following passion and studing childhood care
Overview
4
4
years of professional experience
Work History
Chef
Cafe De Hooves
Warwick Farm
05.2024 - Current
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
Warehouse Worker
Parisi
Homebush, NSW
01.2024 - 05.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Receptionist
Hair Growth Doctor
Liverpool, NSW
08.2023 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Crew Member
McDonald's
Granville, NSW
05.2022 - 06.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Early Childhood Educator
Reenasharma Child Learning Centre
Karnal ,India
06.2020 - 01.2022
- Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
- Boosted children''s social skills development through group projects and collaborative games.
- Improved literacy rates by implementing targeted reading interventions and guided reading sessions.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Education
Diploma Of Early Childhood - Child Care Management
AIBT College
Sydney, NSWSkills
- Meal Preparation
- Signature dish creation
- Staff Coordination
- Hospitality service expertise
- Effective Communications
- Complex Problem-Solving
- Customer Retention
- Project Management
- Creative Thinking
- Food Production
Timeline
Chef
Cafe De Hooves
05.2024 - Current
Warehouse Worker
Parisi
01.2024 - 05.2024
Receptionist
Hair Growth Doctor
08.2023 - 12.2023
Crew Member
McDonald's
05.2022 - 06.2023
Early Childhood Educator
Reenasharma Child Learning Centre
06.2020 - 01.2022
Diploma Of Early Childhood - Child Care Management
AIBT College