Summary
Overview
Work History
Education
Skills
Timeline
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Shima Ahmed

WA

Summary

Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Dedicated to quality assurance and maximizing daily progress.

Overview

3
3
years of professional experience

Work History

Retail Team Member

JD sports
Joondalup, WA
03.2023 - Current
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Contributed to increased sales through effective upselling techniques and product knowledge sharing with customers.
  • Managed cash register operations using POS system and processed sales and returns.

Retail Team Member

Red Dot
Morley, WA
10.2022 - 06.2023
  • Greeted visitors, answered questions and assisted with individual needs or requests.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Team Member/Delivery Driver

Chargrill Masters
12.2021 - 01.2023
  • Dependable worker equipped for fast-paced work and changing daily needs
  • Serves customers effectively with attention to detail and hardworking approach
  • Completed on-time deliveries by choosing best and most efficient routes.

Crew Team Member

Hungry Jack's
Mirrabooka
09.2020 - 01.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.

Education

High School Diploma -

Australian Islamic College
Kewdale, WA
12.2022

Skills

  • Team member mentality
  • excellent communication skills
  • Active listening time management
  • Reliable and punctual
  • Sales proficiency
  • Upselling techniques

Timeline

Retail Team Member

JD sports
03.2023 - Current

Retail Team Member

Red Dot
10.2022 - 06.2023

Team Member/Delivery Driver

Chargrill Masters
12.2021 - 01.2023

Crew Team Member

Hungry Jack's
09.2020 - 01.2023

High School Diploma -

Australian Islamic College

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Shima Ahmed