SHIMA GURUNG
Senior Lash Technician
LIDCOMBE,NSW
Summary
Accomplished Senior Lash Technician with a proven track record at Love Those Lashes, specializing in various lash extensions and a keen eye for industry trends. Led a team at Style Make Over, enhancing salon satisfaction to 95% through expert client consultations and exceptional customer service. Mastery in hygiene practices and time management showcases a blend of hard and soft skills, ensuring client trust and repeat business.
Overview
3
3
years of professional experience
Work History
Senior Lash Technician
Love Those Lashes
Paddington, NSW
08.2023 - Current
- Demonstrated proficiency in applying various types of lash extensions, including classic, hybrid, and volume lashes, ensuring precision and client satisfaction.
- Skilled in conducting detailed consultations to understand client preferences, assess natural lash health, and recommend appropriate styles and techniques.
- Provided thorough guidance on lash maintenance and aftercare routines to maximize client satisfaction and retention of lash extensions.
- Maintained a clean and safe working environment, strictly adhering to industry hygiene standards and ensuring client safety during procedures.
- Efficiently managed appointment scheduling and application procedures to minimize client wait times, while maintaining high-quality service.
- Familiar with a wide range of eyelash products, adhesives, and tools, ensuring the use of premium materials for the best results.
- Addressed and resolved issues such as lash reactions or improper application effectively, ensuring client trust and repeat business.
- Cultivated strong client relationships, leading to high rates of return visits and referrals.
Beautycian
Style make over
01.2022 - 01.2023
- Lead a team of 15-20, examine facial structure and recommend styles to clients, maintaining 95% of salon satisfaction
- Choosing mapping style according to the client's eye shape and size
- Provide eyelash extensions and perform facials of clients, in a safe manner
- Provide nail care services such as manicures, pedicures, and nail art
- Shampooing and Hair cutting for both boys and girls
- Good knowledge of handling chemicals
- Skin treatment that includes cleansing, scrub, massage and facial mask
Education
Ganga secondary school
01.2076
Style make over
01.2020
Skills
- Lash extensions (classic, hybrid, volume)
- Lash lifts, tints, and removals
- Strong concentration and attention to detail
- Client consultation
- Hygiene and sanitation
- Time management
- Product knowledge
- Industry trends
- Customer Service
Timeline
Senior Lash Technician
Love Those Lashes
08.2023 - Current
Beautycian
Style make over
01.2022 - 01.2023
Ganga secondary school
Style make over
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