SHIMA HADDADI
Hornsby
Summary
Experienced clinic manager and beauty therapist with 10 years in the beauty and wellness industry. Skilled in providing high-quality client treatments and managing clinic operations. Demonstrates strong leadership and customer service abilities. Capable of upholding operational standards for a smooth and satisfactory client experience.
Overview
10
10
years of professional experience
Work History
Clinic Manager
Clear Skincare Clinics, Northbridge
02.2020 - 04.2025
- - Led operations to meet service and financial targets
- - Mentored staff & conducted reviews
- - Managed rosters, stock, banking, promotions
- - Implemented marketing strategies & improved retention
Beauty Therapist / Assistant Manager
Australian Skin Clinics, Macquarie Park
08.2019 - 02.2020
- - Performed skin analysis & treatment plans
- - Delivered laser hair removal & skin treatments
- - Handled reception & client follow-ups
Beauty Therapist / Assistant Manager
Australian Skin Clinics, Hornsby
01.2018 - 07.2019
- - Recommended products & treatments
- - Performed advanced facial & skin therapies
- - Achieved sales targets & resolved client issues
Clinic Receptionist
Ella Rouge, Chatswood
05.2015 - 02.2018
- - Consulted clients on treatments & products
- - Managed front desk & provided customer service
Education
Diploma - Beauty Therapy
Meadowbank TAFE
01-2018
Certificate IV - Accounting
Hornsby TAFE
01.2015
Bachelor - Computer Science
University of Karaj
01.2010
Skills
- 5 years experience in clinic management
- Strong communication & interpersonal skills
- Excellent computer & IT skills
- Initiative & ability to work independently
- Time management & multitasking
- Advanced skin treatments: fraxel, RF, peels, micro-needling
- Team management & mentoring
- Customer care & complaint resolution
Timeline
Clinic Manager
Clear Skincare Clinics, Northbridge
02.2020 - 04.2025
Beauty Therapist / Assistant Manager
Australian Skin Clinics, Macquarie Park
08.2019 - 02.2020
Beauty Therapist / Assistant Manager
Australian Skin Clinics, Hornsby
01.2018 - 07.2019
Clinic Receptionist
Ella Rouge, Chatswood
05.2015 - 02.2018
Certificate IV - Accounting
Hornsby TAFE
Bachelor - Computer Science
University of Karaj
Diploma - Beauty Therapy
Meadowbank TAFE
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