Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHIMA HADDADI

Hornsby

Summary

Experienced clinic manager and beauty therapist with 10 years in the beauty and wellness industry. Skilled in providing high-quality client treatments and managing clinic operations. Demonstrates strong leadership and customer service abilities. Capable of upholding operational standards for a smooth and satisfactory client experience.

Overview

10
10
years of professional experience

Work History

Clinic Manager

Clear Skincare Clinics, Northbridge
02.2020 - 04.2025
  • - Led operations to meet service and financial targets
  • - Mentored staff & conducted reviews
  • - Managed rosters, stock, banking, promotions
  • - Implemented marketing strategies & improved retention

Beauty Therapist / Assistant Manager

Australian Skin Clinics, Macquarie Park
08.2019 - 02.2020
  • - Performed skin analysis & treatment plans
  • - Delivered laser hair removal & skin treatments
  • - Handled reception & client follow-ups

Beauty Therapist / Assistant Manager

Australian Skin Clinics, Hornsby
01.2018 - 07.2019
  • - Recommended products & treatments
  • - Performed advanced facial & skin therapies
  • - Achieved sales targets & resolved client issues

Clinic Receptionist

Ella Rouge, Chatswood
05.2015 - 02.2018
  • - Consulted clients on treatments & products
  • - Managed front desk & provided customer service

Education

Diploma - Beauty Therapy

Meadowbank TAFE
01-2018

Certificate IV - Accounting

Hornsby TAFE
01.2015

Bachelor - Computer Science

University of Karaj
01.2010

Skills

  • 5 years experience in clinic management
  • Strong communication & interpersonal skills
  • Excellent computer & IT skills
  • Initiative & ability to work independently
  • Time management & multitasking
  • Advanced skin treatments: fraxel, RF, peels, micro-needling
  • Team management & mentoring
  • Customer care & complaint resolution

Timeline

Clinic Manager

Clear Skincare Clinics, Northbridge
02.2020 - 04.2025

Beauty Therapist / Assistant Manager

Australian Skin Clinics, Macquarie Park
08.2019 - 02.2020

Beauty Therapist / Assistant Manager

Australian Skin Clinics, Hornsby
01.2018 - 07.2019

Clinic Receptionist

Ella Rouge, Chatswood
05.2015 - 02.2018

Certificate IV - Accounting

Hornsby TAFE

Bachelor - Computer Science

University of Karaj

Diploma - Beauty Therapy

Meadowbank TAFE
SHIMA HADDADI