Shin Ae Park
21 Elliott Street, Johnsonville,Wellington
Summary
Dynamic Senior Underwriter with Chubb Life, recognised for delivering exceptional client service and leveraging strong analytical skills to assess medical and financial risks. Proven track record in enhancing productivity and quality assurance, while effectively communicating decisions to clients and advisers. Resilient and adaptable, with expertise in cross-channel underwriting.
Overview
16
16
years of professional experience
Work History
Senior Underwriter
Chubb Life
07.2021 - Current
- Conducted medical and financial risk assessment across all Chubb's product lines.
- Ensured all underwriting tasks are completed in line with service level agreements and maintained a high level of personal productivity.
- Communicated decisions with advisers and clients in a timely and professional manner.
- Provided high levels of service to advisers and clients in the area of underwriting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in UAT (User Acceptance Testing) several times for the UnderwriteMe Engine updates and system changes.
Junior/Intermediate Underwriter
OnePath/ANZ/Cigna/Chubb Life
01.2015 - 07.2021
- Conducted medical assessment in Bank & Direct channels.
- Communicated decisions with customers directly and banking partners.
- Leveraged tele-underwriting and shared the useful scrips/tips with colleagues.
New Business Administrator
ING/OnePath
10.2009 - 12.2014
- Administrative work for underwriters - requesting PMARs from GPs and sending Offer of Terms
- Tele-underwriting
- Created a manual for New Business admin
- Completed the internal Underwriting Traineeship
- Completed AUT Medical Terminology course
Customer Care Officer
ING
04.2009 - 05.2009
- Contracted position for data entry
Education
Bachelor of Arts - Japanese Literature And Language
Han Yang
South Korea02-2013
Skills
- Excellent client services
- Cross trained across all sales channels (adviser/bancassurance/direct)
- Great productivity and QA results
- Resilience and flexibility
Timeline
Senior Underwriter
Chubb Life
07.2021 - Current
Junior/Intermediate Underwriter
OnePath/ANZ/Cigna/Chubb Life
01.2015 - 07.2021
New Business Administrator
ING/OnePath
10.2009 - 12.2014
Customer Care Officer
ING
04.2009 - 05.2009
Bachelor of Arts - Japanese Literature And Language
Han Yang
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