Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Martty Sunshine Sabalburo
Brunswick East,VIC
Summary
Work History
Transportify (Formerly Deliveree Philippines)
Operations Coordinator
2016.04 - 2017.04 (1 education.year_Label)
Job overview
- Act as a liaison between the clients and company to provide personal services, Conduct process mapping
Transportify (Formerly Deliveree Philippines)
Admin and Community Officer
2016.04 - 2017.04 (1 education.year_Label)
Job overview
Delivereeaunch party and Christmas party
Philsteel Holdings Corp
Travel and Admin Supervisor
2008.05 - 2012.01 (3 education.years_Label & 8 education.months_Label)
Job overview
- Manages all Domestic and International travel requirements and arrangements needed by the requesting department/employee and ensure that all travel related activities are cost efficient and implemented within the budget and approved travel policy, Manages procurement and supervision of office supplies to ensure that supplies are always available, items are purchased on time, Manages all Philsteel Group communication billings, copier and gas cards
Cebu Pacific Air Inc.
Senior Ticketing Agent
2008.05 - 2012.01 (3 education.years_Label & 8 education.months_Label)
Job overview
- Issue ticket to passengers, rebook flights, answer queries regarding their flights, Assists passengers in finding the right schedule and the best fares, special requests and in the check-in counters if there is a problem in their flights, Collect payments, and coordinate with other department, Prepare sales reports, ticketing for non-revenue passengers like staff tickets, checklist of what transpired for the whole shift to be submitted to the supervisor; and ticketing for non-revenue passengers like staff tickets
Consolidated TravelMelbourne, VIC
Group Travel Consultant
2023.04 - Current (3 education.years_Label & 7 education.months_Label)
Job overview
- Collaborated with airlines to ensure best rates for group bookings.
Citadines on Bourke MelbourneMelbourne, VIC
Guest Service Officer
2023.02 - 2023.04 (2 education.months_Label)
Job overview
- Greeted guests and provided assistance with check-in and check-out procedures.
- Monitored guest satisfaction levels by responding to inquiries, resolving complaints, and addressing concerns in a timely manner.
- Processed credit card transactions for payment of room charges and incidentals.
- Maintained an accurate record of all guest accounts using the computerized system.
- Ensured proper handling of cash drawer during shift operations.
- Managed incoming calls from both internal and external customers in a courteous and professional manner.
- Performed daily tasks related to housekeeping such as checking room status reports and ensuring that all requests are completed on time.
- Verified accuracy of guest account data prior to check-in and check-out process.
- Provided information about local attractions and points of interest upon request from guests.
- Inspected hotel lobby area regularly for cleanliness standards compliance.
- Provided directions to guests regarding hotel facilities location within the building.
- Checked schedule of events to complete pre-planning and prevent issues.
- Performed checks on rooms and overall property daily.
- Welcomed large volume of guests and improved overall customer service.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Wok'd Gourmet ChineseBerwick, VIC
FOH, Kitchen Assistant
2022.10 - 2023.02 (4 education.months_Label)
Job overview
- Ushering guests to their table and taking their orders, Answering phone and taking orders over the phone and walk-in, Operating the POS machine, Setting up tables and chairs and including general cleaning activities
KyotoFountain Gate, Victoria
FOH
2022.10 - 2022.12 (2 education.months_Label)
Job overview
Certara Philippines Inc.
Administrative Officer
2021.03 - 2022.06 (1 education.year_Label & 3 education.months_Label)
Job overview
- Collaborates with global admin team for internal process updates and events, Procurement of consumables, office and pantry supplies for employees, Handles office re-opening, Organizes company events, Supervises the activities of the cleaning and facilities services personnel, Handles New Hire Orientation, collaborate with HR and Finance in on-boarding new hires, Directs office activities and functions to maintain efficiency and compliance with company policies, Handles PEZA requirements, Safety Officer and First Aider
Essilor Shared Services Philippines Incorporated
Executive Administrative Professional
2017.05 - 2019.05 (2 education.years_Label)
Job overview
- Travel – Coordinate the company travel needs ensuring the travel needs are met within the constraints of the company travel budget, Schedule the hotel and flight accommodations and procure necessary documentation such as passports, visas and travel insurance or other clearances, Conduct orientation on the travel and expense policy for new employees, Coordinate with travelers for their transportation needs by liaising with shuttle providers, Review invoices of travel agencies, brokers and shuttle providers, Purchasing and Vendor Management – Conduct and facilitate bidding for company event organizers and venue providers, shuttle service, travel agencies, and other admin related suppliers, Conduct review of vendor performance of travel agencies, shuttle providers and other relevant admin suppliers based for quality and pricing, Executive Support – Schedule meetings, appointments and travel itineraries, Prepare expense claims and liquidation of the President, Provide ongoing support for expats for relocation, visa renewals, and other government clearances, travel and other admin matters, as applicable, during their assignment, Event Management – Serve as project manager, pre-event planning, venue and suppliers selection, budget management, weekly meeting with the HR team and the employee engagement champions for updates and delegation of labor
Inter-ArgoManila
Marine Travel Consultant
2015.04 - 2015.09 (5 education.months_Label)
Job overview
- Arrange flight bookings as per marine client requests and their travel policies using offshore,marine or published rates in Amadeus system, Give visa information if needed, Book hotels/car if needed
Marie France Bodyline Makati, Metro Manila
Front Desk Officer
2014.02 - 2014.11 (9 education.months_Label)
Job overview
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected payments.
Saudi Arabian Airlines
Ticketing Agent
2012.03 - 2013.09 (1 education.year_Label & 6 education.months_Label)
Job overview
- Issue ticket to passengers, rebook flights, answer queries regarding their flights, Assists passengers in finding the right schedule and the best fares, special requests and in the check-in counters if there is a problem in their flights, Collect payments and coordinates with other department, Prepare sales reports and ticketing for non-revenue passengers like staff tickets
Homeworld Shopping CorporationPhilsteelPhilsteelSM Bicutan Branch
Administrative Assistant
2007.10 - 2008.04 (6 education.months_Label)
Job overview
- Filing, timekeeping, answering calls and working as a supplies custodian for the branch, Assists customers with their problems or complaints if there is no manager or supervisor around, Works as a secretary of the branch manager and sometimes as the South Area Manager
Education
St.Scholastica’s College, Manila
Bachelor of Science in Business Systems and Technology Management
12.2005
University Overview
Skills
- Team Building
- Analytical Thinking
- Communication
- Multitasking
- Basic Math
- Google Drive
- Collaboration
- Customer Relations
- Organizational Skills
- Flexible and Adaptable
References
References
Available upon request.
Affiliations
Affiliations
- Pilates
- Dancing
Certification
- Responsible Service of Alcohol Certificate
References
References
References available upon request.Timeline
Group Travel Consultant
Consolidated Travel
2023.04 - Current (3 education.years_Label & 7 education.months_Label)
Guest Service Officer
Citadines on Bourke Melbourne
2023.02 - 2023.04 (2 education.months_Label)
FOH, Kitchen Assistant
Wok'd Gourmet Chinese
2022.10 - 2023.02 (4 education.months_Label)
FOH
Kyoto
2022.10 - 2022.12 (2 education.months_Label)
Administrative Officer
Certara Philippines Inc.
2021.03 - 2022.06 (1 education.year_Label & 3 education.months_Label)
Executive Administrative Professional
Essilor Shared Services Philippines Incorporated
2017.05 - 2019.05 (2 education.years_Label)
Operations Coordinator
Transportify (Formerly Deliveree Philippines)
2016.04 - 2017.04 (1 education.year_Label)
Admin and Community Officer
Transportify (Formerly Deliveree Philippines)
2016.04 - 2017.04 (1 education.year_Label)
Marine Travel Consultant
Inter-Argo
2015.04 - 2015.09 (5 education.months_Label)
Front Desk Officer
Marie France Bodyline
2014.02 - 2014.11 (9 education.months_Label)
Ticketing Agent
Saudi Arabian Airlines
2012.03 - 2013.09 (1 education.year_Label & 6 education.months_Label)
Travel and Admin Supervisor
Philsteel Holdings Corp
2008.05 - 2012.01 (3 education.years_Label & 8 education.months_Label)
Senior Ticketing Agent
Cebu Pacific Air Inc.
2008.05 - 2012.01 (3 education.years_Label & 8 education.months_Label)
Administrative Assistant
Homeworld Shopping Corporation
2007.10 - 2008.04 (6 education.months_Label)
St.Scholastica’s College, Manila
Bachelor of Science in Business Systems and Technology Management