Shiney Fernan
Malvern East
Summary
Empathetic and compassionate individual with natural ability to connect with people and foster supportive relationships. Understanding of social services and community resources, coupled with skills in active listening and problem-solving. Committed to making positive impact on individuals and communities by providing essential support and guidance.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Keysborough Medical Centre
10.2024 - Current
- Effective in handling office and administrative tasks within busy, multi physician practices
- Efficient in managing appointment scheduling, patient records, medical billing, and financial information
- (Best Practice Software)
- Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
Medical Receptionist
Burgundy Street Family Medical
07.2024 - 10.2024
- Effective in handling office and administrative tasks within busy, multi physician practices
- Efficient in managing appointment scheduling, patient records, medical billing, and financial information
- (Best Practice Software)
- Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
Medical Receptionist
Cardinia Medical Centre
03.2023 - 04.2024
- Effective in handling office and administrative tasks within busy, multi physician practices
- Efficient in managing appointment scheduling, patient records, medical billing, and financial information
- (Best Practice Software)
- Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
Education
Master Of Social Work -
Federation University
01.2025
Attorney of Law - undefined
Sri Lanka Law College
08.2022
Diploma of Information Technology - undefined
ESOFT Campus
12.2018
Bachelor of Law - undefined
Staffordshire University
04.2018
Skills
- Compassionate
- Case Management
- Advocacy & Policy Knowledge
- Critical and problem-solving skills
- Communication & Interpersonal Skills
Timeline
Medical Receptionist
Keysborough Medical Centre
10.2024 - Current
Medical Receptionist
Burgundy Street Family Medical
07.2024 - 10.2024
Medical Receptionist
Cardinia Medical Centre
03.2023 - 04.2024
Attorney of Law - undefined
Sri Lanka Law College
Diploma of Information Technology - undefined
ESOFT Campus
Bachelor of Law - undefined
Staffordshire University
Master Of Social Work -
Federation University
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