Shinia Wales
Brisbane,QLD
Summary
I am a newly Qualified Teachers Aide looking to begin my career within the education community. I have been stay at home mum on and off for the last four years for my two beautiful children and i pride myself on my understanding, patience and reliability.
During my Work placement at Wollondilly Primary School I was able to experience my responsibility's first hand working with K-2 mainstream and disability children as well as within Early Intervention. During this time I grew a passion for working with children and would love to jump into this role whilst always aiming for high standards and opportunities.
Overview
5
5
years of professional experience
Work History
Bakery Team Member/Barista
Trappers Bakery Goulburn
03.2021 - 01.2022
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Cafe Attendant
Goulburn Soldiers Club
10.2018 - 07.2019
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
Bakery Team Member/Barista
Trappers Bakery Goulburn
03.2017 - 10.2018
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Coffee Shop Assistant
Fitzroy Falls General Store
10.2016 - 02.2017
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Certificate IV - Education Support
Tafe NSW
Online08.2022
Certificate III - Hospitality
Tafe
Goulburn, NSW07.2017
YEAR 10 - Schooling
Mitchelton State High School
Mitchelton, QLD12.2014
Skills
- Student-centred Approach
- Communication
- Empathy and Patience
- Adaptability
- Commitment to School Values
- Initiative
- Collaboration
Timeline
Bakery Team Member/Barista
Trappers Bakery Goulburn
03.2021 - 01.2022
Cafe Attendant
Goulburn Soldiers Club
10.2018 - 07.2019
Bakery Team Member/Barista
Trappers Bakery Goulburn
03.2017 - 10.2018
Coffee Shop Assistant
Fitzroy Falls General Store
10.2016 - 02.2017
Certificate IV - Education Support
Tafe NSW
Certificate III - Hospitality
Tafe
YEAR 10 - Schooling
Mitchelton State High School
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