Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shintaro Edwards

Springvale

Summary

Consistently recognized as a quick learner with a positive attitude and a strong work ethic. Known for honesty, reliability, and punctuality. Thrives in team environments with a professional presentation and strong work etiquette. Previous roles have demonstrated working effectively under pressure and meeting tight deadlines. Eager to learn and adapt to new challenges, excelling in collaborative settings while following instructions meticulously. Experience includes operating a forklift at a friend’s warehouse.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Glass Polishing

Melbounre Glas Polishing
01.2023 - Current

My responsibilities

  • Polishing and Refining: Use hand tools and machinery to smooth and finish glass products, ensuring they are free of imperfections. Earned several 5-star Google reviews for exceeding client expectations.
  • Edge Smoothing: Polish the edges of the glass to remove sharpness and achieve a smooth finish.
  • Surface Treatment: Apply solutions or operate machines to provide a mirrored or clear surface.
  • Equipment Maintenance: Maintain and clean polishing equipment to ensure optimal performance.
    Quality Control: Inspect glass items for defects and ensure they meet quality standards.

Skills Required:

  • Attention to Detail: Ability to achieve a high level of finish and spot imperfections.
  • Manual Dexterity: Strong hand-eye coordination for precise polishing.
  • Technical Proficiency: Knowledge of polishing techniques and equipment operation.
  • Safety Awareness: Understanding of safety procedures when handling glass.
  • Problem-Solving: Ability to address issues that arise during the polishing process.

Receptionist

Centre Orthodontics
01.2023 - 12.2023

My responsibilities:

  • Greeting Patients: Welcome patients and visitors with a friendly demeanor.
  • Appointment Scheduling: Answer phone calls, schedule, and confirm appointments efficiently.
  • Patient Records: Maintain and update patient records, ensuring compliance with HIPAA guidelines.
  • Administrative Support: Assist with various administrative tasks, including filing, billing, and managing correspondence.
  • Insurance Coordination: Handle insurance claims and verify patient insurance information.
  • Office Management: Ensure the reception area is clean and organized, manage office supplies, and coordinate with suppliers.
  • Patient Assistance: Provide information to patients about procedures, billing, and insurance.

Skills Required:

  • Communication: Excellent verbal and written communication skills to interact effectively with patients and staff.
  • Organizational Skills: Strong ability to multitask and manage time efficiently.\
  • Technical Proficiency: Familiarity with dental software for scheduling and record-keeping.
  • Customer Service: A friendly and professional attitude to ensure a positive patient experience.
  • Attention to Detail: Accuracy in handling patient records and billing information

Senior Dental Assistant

Centre Orthodontics
01.2018 - 11.2022

My responsibilities:

  • Chairside Assistance: Assist orthodontists during procedures by providing necessary tools and materials.
  • Patient Preparation: Prepare patients for orthodontic procedures, explaining the process and ensuring comfort. Managed over 70 patients daily, including handling incoming calls and emails.
  • Radiographs and Impressions: Take and process dental radiographs (X-rays) and dental impressions.
  • Orthodontic Device Management: Apply and remove orthodontic devices such as braces and retainers.
  • Sterilization: Sterilize and maintain orthodontic instruments and equipment.
  • Patient Education: Educate patients on oral hygiene practices and care for orthodontic appliances.
  • Record Keeping: Maintain accurate patient records and document dental care services.
  • Inventory Management: Order and manage dental supplies and maintain inventory.
  • Administrative Support: Assist with scheduling appointments, managing patient communication, and processing payments.

Skills Required:

  • Technical Proficiency: Knowledge of orthodontic procedures and dental instruments.
  • Communication: Excellent verbal and written communication skills to interact effectively with patients and staff.
  • Attention to Detail: Precision in handling orthodontic tools and maintaining patient records.
  • Manual Dexterity: Strong hand-eye coordination for delicate orthodontic tasks.
  • Organizational Skills: Ability to multitask and manage time efficiently.
  • Interpersonal Skills: A friendly and professional attitude will ensure a positive patient experience.

Dental Assistant

Monash Smiles
01.2017 - 01.2022

My responsibilities:

  • Chairside Assistance: Assist dentists during procedures by providing necessary tools and materials.
  • Patient Preparation: Prepare patients for dental procedures, ensuring their comfort and explaining the process.
  • Radiographs and Impressions: Take and process dental radiographs (X-rays) and dental impressions.
  • Sterilization: Sterilize and maintain dental instruments and equipment.
  • Patient Education: Educate patients on oral hygiene practices and post-procedure care.
  • Record Keeping: Maintain accurate patient records and document dental care services.
  • Inventory Management: Order and manage dental supplies and maintain inventory.
  • Administrative Support: Assist with scheduling appointments, managing patient communication, and processing payments.

Skills Required:

  • Technical Proficiency: Knowledge of dental procedures and instruments.
  • Communication: Excellent verbal and written communication skills to interact effectively with patients and staff.
  • Attention to Detail: Precision in handling dental tools and maintaining patient records.
  • Manual Dexterity: Strong hand-eye coordination for delicate dental tasks.
  • Organizational Skills: Ability to multitask and manage time efficiently.
  • Interpersonal Skills: Friendly and professional attitude to ensure a positive patient experience.

Kitchen Hand

Red Rooster
01.2011 - 01.2017

My responsibilities:

  • Customer Service: Greet customers, take orders, and ensure a positive dining experience.
  • Food Preparation: Assist in preparing and cooking menu items according to Red Rooster’s standards.
  • Cash Handling: Operate the cash register, handle transactions, and manage cash accurately.
  • Cleaning Duties: Maintain cleanliness in the dining area, kitchen, and restrooms.
  • Stock Management: Restock supplies and manage inventory levels.
  • Team Collaboration: Work effectively with other team members to ensure efficient service.

Skills Required:

  • Communication: Strong verbal communication skills to interact with customers and team members.
  • Customer Focus: A friendly and professional attitude to provide excellent customer service.
  • Teamwork: Ability to work well in a team environment.
  • Attention to Detail: Ensure food quality and cleanliness standards are met.
  • Time Management: Ability to multitask and manage time effectively in a fast-paced environment.

Education

Dental Assisting Certificate III -

Box Hill Institute
Elgar, VIC
01.2017

Skills

  • Strong writing and verbal skills
  • Problem-solving abilities
  • Expert Glass Polishing
  • Organization skills
  • Telephone skills
  • Customer/Client relations
  • Orthodontic wire changes
  • Orthodontic records management
  • Treatment room setup
  • Sterilization techniques

Certification

  • Dental Assisting Certificate III
  • EWP (Elevated Work Platform) certificate
  • Fork lift Licence
  • Working from Heights Safety Certificate
  • White card Certificate

References

  • Lucas, Manager of Melbourne Glass Polishing, 0410 650 772
  • Mahta, Manager of Waverley Endodontics, 0425 745 951

Timeline

Receptionist

Centre Orthodontics
01.2023 - 12.2023

Glass Polishing

Melbounre Glas Polishing
01.2023 - Current

Senior Dental Assistant

Centre Orthodontics
01.2018 - 11.2022

Dental Assistant

Monash Smiles
01.2017 - 01.2022

Kitchen Hand

Red Rooster
01.2011 - 01.2017

Dental Assisting Certificate III -

Box Hill Institute
  • Dental Assisting Certificate III
  • EWP (Elevated Work Platform) certificate
  • Fork lift Licence
  • Working from Heights Safety Certificate
  • White card Certificate
Shintaro Edwards