Shinu Puthiyelath Sathyan
Sydenham,Australia
Summary
Results-driven Data Analyst with a proven track record at DXC Technology Australia, specializing in data migration and transformation. Expertise in Oracle and PL/SQL and a history of designing and implementing robust data migration strategies ensure seamless transitions while maintaining high data quality. Strong analytical skills complemented by extensive experience in requirements analysis, software development, and database management. Recognized for a proactive approach to problem-solving and a comprehensive understanding of IT systems and business processes, enabling effective collaboration across cross-functional teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Data Analyst
DXC Technology Australia
Melbourne, VIC
08.2022 - Current
- Led data requirement gathering, data analysis, transformation activities, and the design and development of data migration procedures.
- Defined the end‑to‑end solution for consolidating data from multiple source systems into a unified dataset supporting Fibre business processes.
- Collaborated with business users to capture detailed data migration requirements and validate business rules.
- Worked closely with technical architects and application designers to understand data structures, usage patterns, and migration implications.
- Performed comprehensive source and target data analysis to develop accurate source‑to‑target data mappings.
- Prepared detailed data comparison and migration design specifications for both source and target systems.
- Designed and developed data consolidation and transformation tools for Oracle‑based source systems using PL/SQL and Python.
- Executed migration and testing of static and transactional data across multiple source systems into the target platform.
- Conducted data reconciliation, exception reporting, and issue resolution to ensure data integrity post‑migration.
- Supported customers in validating migrated Fibre data and ensuring alignment with business and operational requirements.
Data Analyst
DXC Technology Australia
Melbourne, VIC
08.2021 - 08.2022
- Led end‑to‑end requirement gathering, process mapping, data analysis, and data transformation activities to support complex migration initiatives.
- Collaborated with customers to capture detailed business requirements and translate them into actionable data migration specifications.
- Worked closely with technical architects and application designers to understand data structures, usage patterns, and migration implications.
- Contributed to the design, planning, and execution of comprehensive data migration strategies.
- Developed detailed data migration plans covering risk assessments, milestones, quality controls, and business sign‑off checkpoints.
- Managed identified risks and monitored potential impacts throughout the migration lifecycle.
- Established best practices, standards, and repeatable processes to improve the efficiency and quality of data migration activities.
- Conducted in‑depth source system data analysis to support accurate source‑to‑target data mapping.
- Executed migration and validation of both static and transactional data across systems.
- Performed reconciliation, exception reporting, and issue resolution to ensure data integrity post‑migration.
- Supported customers in validating migrated asset data and aligning it with downstream systems, including billing platforms.
Senior Technology Consultant
Infosys Technologies
Melbourne, VIC
09.2019 - 07.2021
- Led requirement gathering, effort estimation, and prioritization activities while supporting troubleshooting, defect resolution, and operational processes across Incident, Problem, and Change Management.
- Served as the SME for key Office 365 services including SharePoint Online, Microsoft Teams, Power Platform, Microsoft Intune, and Azure.
- Performed analysis, estimation, and execution of content migrations from SharePoint On‑Premises to Office 365 using ShareGate.
- Managed critical deliverables and ensured alignment with expectations for multiple Telstra stakeholders.
- Conducted business requirement analysis, evaluated technology platforms, estimated solution costs, and delivered scalable technical solutions.
- Implemented upgrades and enhancements for custom SharePoint solutions to improve performance and functionality.
- Engaged directly with customers to understand pain points and provide tailored consultation aligned with ongoing initiatives.
- Designed and built Power Automate flows to streamline and automate Office 365 governance processes.
- Ensured smooth deployment cycles by accurately aligning user stories and technical tasks to release schedules.
Technology Consultant
DXC Technology
Melbourne, VIC
02.2017 - 09.2019
- Led requirement gathering, estimation, and prioritization activities while supporting troubleshooting, defect resolution, and ITIL‑aligned Incident, Problem, and Change management.
- Conducted client workshops and interviews to elicit requirements and ensure alignment with business objectives.
- Collaborated closely with cross‑functional stakeholders across client teams to drive clarity, alignment, and successful delivery.
- Prepared detailed Functional Requirements Documents to support solution design and development.
- Captured and analyzed key process metrics including scope, applications involved, FTE effort, volumes, SLAs, time dependencies, complexity, and stakeholder roles.
- Contributed to agile delivery across major transformation projects, including:
Telstra Intranet Upgrade – SharePoint 2010 to Unily (cloud‑based intranet application).
Enterprise Document Management Migration – SharePoint 2007 to SharePoint Online.
MDM Uplift – AirWatch to Intune.
Mac @ Telstra Rollout – Leveraging Jamf as the management platform.
CADLink Application Rebuild – Migrating Lotus Notes solution to SharePoint Online. - Translated business requirements into user stories in JIRA, documenting business rules, developer actions, and review checkpoints.
- Defined and maintained a prioritized product backlog with clear acceptance criteria.
- Provided operational support for Telstra’s Intranet, Office 365, and SharePoint Online applications, ensuring SLA compliance based on issue severity.
- Performed root cause analysis for high‑severity incidents to prevent recurrence and improve system stability.
- Trained offshore teams on tools, processes, and best practices to enhance delivery capability.
Team Lead
Hewlett Packard Enterprise
09.2016 - 02.2017
- Delivered application support for Telstra Intranet, Office 365, and SharePoint Online, ensuring SLA compliance based on issue severity.
- Performed troubleshooting, bug fixes, and operational activities across Incident, Problem, and Change Management processes.
- Conducted root cause analysis for high‑severity and critical incidents to prevent recurrence and improve system stability.
- Implemented minor enhancements and resolved defects to maintain application performance and user satisfaction.
- Reviewed application changes, assessed potential impacts, and provided actionable feedback to ensure quality and alignment with business requirements.
Team Member
Hewlett Packard Enterprise
01.2014 - 08.2016
- Troubleshot and resolved application issues while managing Incident, Problem, and Change processes to maintain stable operations.
- Administered SharePoint 2010 within a large intranet environment, ensuring high availability and smooth platform performance.
- Designed and delivered customized SharePoint sites tailored to specific customer and business requirements.
- Managed multiple SharePoint farms along with associated applications in collaborative, multi‑team environments.
- Installed patches and performed version upgrades across SharePoint farms to maintain security, compatibility, and system reliability.
- Utilized PowerShell for maintenance tasks, solution deployments, and automated installation activities to streamline operations.
- Administered key service applications such as Search and User Profile Services to support enterprise‑wide collaboration.
- Worked extensively with Windows Server 2008 R2 and Active Directory to support authentication, permissions, and infrastructure integration.
Team Member
Hewlett Packard
07.2011 - 12.2013
- Delivered comprehensive application support by resolving defects, troubleshooting issues, and managing Incident, Problem, and Change processes in line with ITIL standards.
- Partnered with Application Managers, business owners, and key stakeholders to ensure technical solutions aligned with business priorities and operational needs.
- Led requirements gathering, feasibility assessments, solution design, development, and post‑deployment support across multiple projects.
- Translated complex stakeholder requirements into clear functional specifications and actionable technical documentation.
- Executed Change and Problem Management activities, maintaining compliance with ITIL governance and minimizing service disruptions.
- Performed site migration activities to optimize database load distribution, including creation of new target sites and seamless migration of existing content.
- Designed and implemented a unique document ID generation mechanism in EDMS, significantly improving search efficiency and reducing manual effort.
- Managed service requests, faults, and problem tickets within SLA timelines, ensuring consistent service quality and user satisfaction.
- Built custom websites and web applications using SharePoint 2010 to support business‑specific workflows and collaboration needs.
- Developed and monitored custom SharePoint workflows to automate processes, reduce manual tasks, and enhance operational efficiency.
Education
Master of Computer Application -
Amrita Viswa Vidyapeetham
06.2011
Bachelor of Computer Application -
Mahatma Gandhi University
06.2008
Skills
- Oracle application development
- Database scripting with PL/SQL
- Experienced in Python programming
- Proficient in Microsoft Office 365
- Power BI data visualization skills
- DAX and Power Query skills
- Experience with Azure cloud solutions
- Experience with AWS cloud platforms
- Version control and project tracking: GIT, JIRA, Confluence
Certification
- Azure Fundamentals AZ-900
- ITIL Foundation Certificate
Work Rights
Subclass 482 - Valid till September 2026 (Full work rights)
Timeline
Data Analyst
DXC Technology Australia
08.2022 - Current
Data Analyst
DXC Technology Australia
08.2021 - 08.2022
Senior Technology Consultant
Infosys Technologies
09.2019 - 07.2021
Technology Consultant
DXC Technology
02.2017 - 09.2019
Team Lead
Hewlett Packard Enterprise
09.2016 - 02.2017
Team Member
Hewlett Packard Enterprise
01.2014 - 08.2016
Team Member
Hewlett Packard
07.2011 - 12.2013
Master of Computer Application -
Amrita Viswa Vidyapeetham
Bachelor of Computer Application -
Mahatma Gandhi University