Shiny Perera
Cranbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist/sales Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Alfred Edirisinghe (Pvt) Ltd.
12.2021 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers around 20 per day with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Coordinated logistics and catering for meetings and sales events.
Teller
Peoples Bank Of Sri Lanka
09.2020 - 10.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries around 30 regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Maintained friendly and professional customer interactions.
Education
Bachelor of Science - Agriculture And Plantation Management
University of Wayamba
North Western Province Sri LankaCertificate Level 3 - Early Childhood Education
Mother's Touch International Academy
Colombo Sri Lanka11.2022
Skills
- Complex Problem-Solving
- Processing Payments
- Visual Merchandising
- Cash Handling
- Customer Needs Assessment
- Opening and Closing Procedures
- Product knowledge
- Multitasking
- Adaptability
- Customer service
Timeline
Sales Assistant
Alfred Edirisinghe (Pvt) Ltd.
12.2021 - 12.2022
Teller
Peoples Bank Of Sri Lanka
09.2020 - 10.2021
Bachelor of Science - Agriculture And Plantation Management
University of Wayamba
Certificate Level 3 - Early Childhood Education
Mother's Touch International Academy
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