Shion Kido
Carlton,Australia
Summary
MORE PASSIONATE THAN ANY OTHER CANDIDATES
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in fast paced environment, successful at building relationships with customers to increase loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Caterer
Cafe Lil
05.2023 - 07.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Server
Japanese Pub
04.2020 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Waiter
Japanese Style Restaurant
08.2018 - 06.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Economics and Politics
Waseda University
Skills
- Catering
- Leadership
- Customer Satisfaction
- Communication
- Attention to Detail
- Critical Thinking
- Problem Solving
Working Holiday Visa
WHV that is going to expire April 2024.
Timeline
Caterer
Cafe Lil
05.2023 - 07.2023
Server
Japanese Pub
04.2020 - 04.2023
Waiter
Japanese Style Restaurant
08.2018 - 06.2022
Economics and Politics
Waseda University
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