Shipra Nanvani
Altona Meadows,VIC
Summary
Highly motivated and enthusiastic individual pursuing a Certification in Early Childhood Education, actively seeking a rewarding position where I can contribute to a positive and enriching learning environment. Eager to apply my growing knowledge of child development and best practices in early childhood education while gaining practical experience. Dedicated to fostering children's growth through play-based learning and creative activities
Overview
2
2
years of professional experience
Work History
Dental Office Receptionist
Million Smiles Dental
01.2025 - Current
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
Dental Receptionist
Teachers Health Fund
06.2023 - 01.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
Certificate III - Early Childhood Care And Education
Australian College of Teachers Aides And Childcare
Melbourne, VICMasters Of Public Health - Health Care Management
Central Queensland University
Melbourne, VIC11.2024
Skills
- Insurance verification
- Billing procedures
- File management
- Office supply management
- Patient scheduling
- HIPAA compliance
- Document preparation
- Calendar management
- Confidentiality
- Punctual and reliable
- Dental staff support
- Friendly and outgoing
- Team collaboration
- Data entry
- Verbal and written communication
- Adaptable and flexible
- Reliability
- Multitasking Abilities
- Organizational skills
Timeline
Dental Office Receptionist
Million Smiles Dental
01.2025 - Current
Dental Receptionist
Teachers Health Fund
06.2023 - 01.2025
Certificate III - Early Childhood Care And Education
Australian College of Teachers Aides And Childcare
Masters Of Public Health - Health Care Management
Central Queensland University
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