Shiqi Yao

I worked as a waiter at Jinhua An Restaurant in Guangzhou, Guangdong, China for a year. My responsibilities included greeting guests, seating arrangements, recommending dishes, taking orders, delivering food and beverages, and clearing tables after meals.

During peak hours, I had to handle multiple table orders quickly and accurately to ensure that each guest received high-quality service. Additionally, I learned how to swiftly rearrange table settings, change tablecloths, and coordinate the needs of multiple tables.

As a waiter, I gained several valuable experiences and skills:

1. Customer Service Excellence: I honed my customer service skills by greeting guests warmly, recommending dishes, and ensuring that each patron received attentive and personalized service.

2. Multi-tasking Abilities: Handling multiple table orders during peak hours taught me the importance of staying organized, managing time efficiently, and prioritizing tasks effectively.

3. Communication Skills: Interacting with guests from diverse backgrounds improved my communication skills, helping me convey information clearly and address any concerns promptly.

4. Teamwork and Coordination: Collaborating with colleagues to deliver a seamless dining experience enhanced my teamwork and coordination abilities, contributing to a harmonious work environment.

5. Adaptability and Problem-Solving: Dealing with unexpected situations and resolving issues on-the-fly sharpened my adaptability and problem-solving skills, enabling me to handle challenges effectively