Summary
Overview
Work History
Education
Skills
References
Personal Skills Attributes
Timeline
Generic

Shiralee Molloy

Crestmead ,Australia

Summary

I am keen to update and utilize my skills, seek to broaden my experience, and am ready to accept new work challenges, while maintaining flexibility. Highly skilled in operating and maintaining packaging and filling machinery, with hands-on experience ensuring smooth production lines in fast-paced environments. Possess strong troubleshooting abilities to minimize downtime and maintain high levels of efficiency. Demonstrated capability to adapt to new technologies and processes, contributing to improved operational workflows. Proven track record of enhancing productivity through effective machine setup, operation, and routine maintenance.

Overview

29
29
years of professional experience

Work History

Production Packing

Pastry King
01.2020 - Current
  • Pastry production.
  • Production Line.
  • Weighing
  • Mixing large quantities of various fillings
  • Maintained cleanliness and organization of packing area to promote safety.
  • Collaborated with team members to streamline packing processes and improve efficiency.
  • Followed health and safety regulations during all packaging operations.
  • Assisted in inventory management by tracking supplies and materials used.
  • Organizing stock in the freezer and cold room environments.
  • Packaged pastries for distribution, ensuring quality and freshness.
  • Inspected products for defects before packing to ensure quality standards.
  • Trained new employees on proper packing techniques and equipment usage.
  • Constructed corrugated cardboard boxes for introduction into assembly line.
  • Examined daily production schedule to identify adequate numbers of boxes, bags and stickers to prepare for use in machinery or manual application.
  • Monitored stock levels regularly and requested replacements when necessary.
  • Stacked finished products onto skids or pallets in a neat and orderly fashion.
  • Assembled cartons, crates, and containers to prepare for shipping.

Telemarketing

Niagara Therapy
Brisbane
01.2009 - 01.2010
  • Take and service inbound calls by providing needed information and / or transferring calls to designated personnel
  • Provide information regarding the company and the services that it offers and gauge potential customers’ interest
  • Assist potential customers in understanding product lines and aftersales services
  • Made outbound calls to solid leads and inquired into their preferred time and date for meeting with sales personnel
  • Provided prospective customers with additional information on products and services
  • Noted down time and dates for meeting and ensured that this information was handed over to sales personnel
  • Provided support in handling incoming emails for information and complaints
  • Brisbane

Front Desk Receptionist

Asia Pacific Electric Cables
Brisbane
01.1998 - 01.1999
  • Greet visitors and employees courteously and cater for their special requests, needs and complaints
  • Answer and forward phone calls to appropriate individuals and departments
  • Efficiently produce correspondence via mail/ email
  • Prepare incoming and outgoing mail and packages
  • Oversee maintenance of the reception and waiting area
  • Coordinate customer payments, billing and do banking
  • Maintain cleanliness of reception area
  • Brisbane

Process Worker/Delivery Driver

QLD Salads
Woodridge, Australia
01.1997 - 01.1998
  • Manually pick & pack stock items for distribution
  • Ensure paperwork is completed and attached accurately
  • Assist in the preparation and mixing of stock items
  • Maintain a high level of speed and accuracy always
  • Assist in the delivery of stock items to customer
  • Participate in daily housekeeping duties
  • Ensure WH&S is adhered to at all times
  • Woodridge

Education

High School Diploma -

Beaudesert State School
Beaudesert, QLD
01.1993

Skills

  • Weighing and measuring
  • Quality inspection
  • Inventory management
  • Packing processes
  • Sanitation practices
  • Production efficiency
  • Safety compliance
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Employee training
  • Attention to detail
  • Customer service
  • Maintenance
  • Adaptive learning
  • Assembly line experience
  • Efficient packaging
  • Pallet jack operation
  • Product inspection
  • Tape gun usage
  • Weight measurement
  • Package sealing
  • Product boxing
  • Equipment inspection
  • Safety protocols
  • Pallet wrapping
  • Warehouse safety
  • Food safety regulations
  • Product organization
  • Product sorting
  • Production line monitoring
  • Workstation organization

References

Available upon request

Personal Skills Attributes

Stock take and ordering of stock items, effectively participating in the processing and production of food items, working together to plan and organize work tasks, continually updating skills and knowledge to enhance personal development, excellent at working with people from a diverse range of cultural backgrounds, listening to customers' queries and providing appropriate replies, demonstrated ability in communicating with the elderly to understand their needs, excellent telephone manner, skilled in using email to respond to customer inquiries, ability to effectively communicate with a diverse range of people, not afraid to do a good job properly the first time, excellent communication skills, a proven ability to develop and maintain a rapport with a diverse range of people, ability to effectively participate as a team member or autonomously as required, organized, reliable, motivated, and eager to expand my skill set, honest and trustworthy in all aspects of my life

Timeline

Production Packing

Pastry King
01.2020 - Current

Telemarketing

Niagara Therapy
01.2009 - 01.2010

Front Desk Receptionist

Asia Pacific Electric Cables
01.1998 - 01.1999

Process Worker/Delivery Driver

QLD Salads
01.1997 - 01.1998

High School Diploma -

Beaudesert State School
Shiralee Molloy