Shiran Cao
Sydney,NSW
Summary
Open and positive communicator with a calm, level-headed approach to managing routine needs and meeting special challenges.
Overview
2
2
years of professional experience
Work History
Group Organizer & Leader
Randstad
Sydney, NSW
08.2024 - Current
- Led a group of students in a workshop focusing on the 'Use and Impact of Generative AI in Recruitment'.
- Organized tasks, coordinated research, and facilitated discussions to explore how generative AI can transform recruitment processes.
- Presented findings on the integration of AI technologies in recruitment and their impact on efficiency, bias reduction, and candidate experience.
- Demonstrated leadership, collaboration, and problem-solving skills while managing the group's workflow and deadlines.
Retail Assistant & Sales
Sushi Bar
Sydney, NSW
03.2023 - Current
- Prepared and sold sushi and Vietnamese spring rolls to customers, ensuring quality and efficiency.
- Managed customer orders and maintained a clean, welcoming front desk environment.
- Organized and restocked the beverage cabinet, while maintaining the cleanliness of kitchen utensils and workstations.
- Provided excellent customer service, contributing to a positive dining experience.
Intern
Agricultural Bank of China
Xuzhou, Jiangsu
01.2024 - 02.2024
- Successfully managed daily operations, maintaining order and customer satisfaction in the bank hall.
- Assisted clients by providing guidance and identifying potential new customers, contributing to the bank's business growth.
- Utilized strong communication and interpersonal skills to improve customer engagement and streamline the customer experience.
- Developed marketing strategies to promote the bank's services, demonstrating creativity in client outreach.
Education
Bachelor of Science - Financial Mathematics And Statistics
The University of Sydney
Sydney, NSWSkills
- Data Analytics: Proficient in analyzing large datasets, and extracting meaningful insights for business decision-making
- Economic analysis: Skilled in assessing market conditions, conducting economic research, and interpreting financial data
- Database Management: Experienced in managing and maintaining databases to support accurate data reporting
- Programming languages: Python, R
- Software Tools: Microsoft Office Suite (Excel, Word, PowerPoint)
- Complaint Handling
- Complex Problem-Solving
- Hospitality and accommodation
- Sales target achievement
- Customer Assistance
- Conflict resolution techniques
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Group Organizer & Leader
Randstad
08.2024 - Current
Intern
Agricultural Bank of China
01.2024 - 02.2024
Retail Assistant & Sales
Sushi Bar
03.2023 - Current
Bachelor of Science - Financial Mathematics And Statistics
The University of Sydney