SHIRISH SHRESTHA
Bexley,Australia
Summary
Dynamic and highly motivated professional dedicated to leveraging a diverse skill set to enhance business performance. Proven ability to excel in both individual and collaborative environments, adapting swiftly to new processes while driving company objectives forward. Resourcefulness and a results-driven mindset fuel a passion for growth and efficiency, ensuring alignment with organizational goals and maximizing service value. Committed to delivering impactful solutions that contribute to overall success and sustainability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
FRONT OFFICE SUPERVISOR
Sofitel Sydney Darling Harbour
02.2025 - Current
- Coordinated with other departments within the hotel regarding day-to-day tasks and special requests made by guests.
- Managed front desk operations, including check-in and check-out procedures and guest services.
- Developed strategies to increase customer satisfaction levels through improved service delivery standards.
- Organized daily workloads for front office team members to ensure efficient operations.
- Supervised staff members, providing guidance and support when needed.
- Provided excellent customer service to guests and visitors.
BAR SUPERVISOR
Sofitel Sydney Darling Harbour
07.2024 - 02.2025
- Completed bar opening and closing procedures.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Handled cash accurately and prepared nightly deposits.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
BAR SUPERVISOR
Adria Bar Restaurant (Nick's Rest & Bar Group)
12.2022 - 07.2024
- Completed bar opening and closing procedures.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
BAR SUPERVISOR
Nick's Seafood (Nick's Restaurant & Bar Group)
03.2021 - 12.2022
- To provide excellent customer service.
- To maintain high standards of hygiene, health and safety.
- Roster and supervise bar staff with the ability to motivate the team.
- Developed popular cocktail menu for customers preferring liquor and spirits to wine.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained detailed inventory of bar supplies and stocked work areas and financial control.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Managed bar area, including cocktail design and menu, regulation compliance and customer relationships.
BARTENDER
Cyren Bar Grill (Nick's Restaurant & Bar Group)
08.2017 - 02.2021
- Trained new bartenders on drink preparation and upselling techniques.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
WAITPERSON
Hotel Tibet International
11.2014 - 01.2017
- Ensure that all guests are served food and beverage as per the hotels standard in the restaurant and bar.
- Maintaining proper dining experience, delivering items, fulfilling customer need and offering.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Trained new employees to perform duties by showing how to perform.
INTERNSHIP
Sunway Putra Hotel
05.2012 - 11.2012
Education
MASTER OF BUSINESS - ERP: ENTERPRISE RESOURCE PLANNING SYSTEMS
Victoria University
01.2025
BACHELOR OF HOTEL MANAGEMENT - undefined
White House School of Hotel Management
01.2012
HIGHER: SECONDARY EDUCATION - MANAGEMENT
Himalayan WhiteHouse International College
01.2012
SCHOOL LEAVING CERTIFICATE - undefined
Mount Seb School
01.2007
Skills
- Team Player
- Responsible
- Hardworking
- Efficient
- Quick Learner
- Good Observer
- Ability to Work in Tight Schedule
- Ability to Perform Multi Task
- Positive personality
- Lead and motivate teams
Certification
- SAP CERTIFICATE - Customer Service Management
- SAP CERTIFICATE - Business Analytics
- SAP CERTIFICATE - ERP System
Timeline
FRONT OFFICE SUPERVISOR
Sofitel Sydney Darling Harbour
02.2025 - Current
BAR SUPERVISOR
Sofitel Sydney Darling Harbour
07.2024 - 02.2025
BAR SUPERVISOR
Adria Bar Restaurant (Nick's Rest & Bar Group)
12.2022 - 07.2024
BAR SUPERVISOR
Nick's Seafood (Nick's Restaurant & Bar Group)
03.2021 - 12.2022
BARTENDER
Cyren Bar Grill (Nick's Restaurant & Bar Group)
08.2017 - 02.2021
WAITPERSON
Hotel Tibet International
11.2014 - 01.2017
INTERNSHIP
Sunway Putra Hotel
05.2012 - 11.2012
BACHELOR OF HOTEL MANAGEMENT - undefined
White House School of Hotel Management
HIGHER: SECONDARY EDUCATION - MANAGEMENT
Himalayan WhiteHouse International College
SCHOOL LEAVING CERTIFICATE - undefined
Mount Seb School
MASTER OF BUSINESS - ERP: ENTERPRISE RESOURCE PLANNING SYSTEMS
Victoria University
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