Shirley Hedland
Ballidu,WA
Summary
Offering excellent organizational and communication skills, ready to contribute to professional office environment. Brings ability to quickly learn and apply new procedures and software, understanding importance of accuracy and timeliness. Ready to use and develop administrative and coordination skills in the Administrative Clerk role.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
First Nations Career and Education Advisor Australia/ Administrator assistant/ Facilitators Manager/Catering Assistant
Worley
01.2010 - 01.2024
- Create relationships through meaningful engagement with local communities
- High level of Customer Service focus and patience.
- Clear Communication skills
- Ability to work well with others and engage with a diverse group of people across the business
- Demonstrated initiative with the ability to work independently and as part of a team
- Provide and resolved customer queries over the telephone
- Experience with cash handling, credit card and invoicing tasks
- Experienced and skilled kitchen hand
- Knowledge of office maintenance and supplies
- Worked closely with internal and external clients
- Updating merchandise and files
- Comply with code of conduct policies and procedures
- Entering information into databases.
- Ordering and tracking office inventory.
- Welcoming visitors with a smile
- Sending and receiving mail
Checkout operator
Big W
01.2006 - 01.2009
- Delivering outstanding customer service in a frontline role and processing cash, electronic payments
- Demonstrated a friendly and professional attitude towards customers
- Skilled at handling cash, assisting customers, and providing excellent customer service while keeping up to date on new products and promotions
- Restocked and organized merchandise
Education
Graduated YR 10 -
Wongan Hills SHS
Wongan Hills, WA12-1981
Skills
- Effective verbal and written communication skills
- Lateral thinking
- Relationship building
- Operating cash registers
- Multi-tasking
- Time management
- Listening skills
- Problem-solving skills
- HSE procedures
- Front office operations
- Reliability and punctuality
- Customer engagement
Activities
- Darts
- Outdoor activities
- Swimming
- Camping
- 4 WD
- Gardening
- Fishing
- Meditation
- Spiritual
- Star Gazing
Timeline
First Nations Career and Education Advisor Australia/ Administrator assistant/ Facilitators Manager/Catering Assistant
Worley
01.2010 - 01.2024
Checkout operator
Big W
01.2006 - 01.2009
Graduated YR 10 -
Wongan Hills SHS
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