Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Shirley Gu

Career Coaching
South Melbourne,VIC

Summary

I’m a purpose-driven leader, certified life coach, and career strategist with 8+ years of experience empowering over 1,400 international students and migrants to land meaningful jobs in Australia. As CEO and lead coach of a successful career coaching business, I’ve built a community of 100,000+ followers, hosted 100+ career events, and partnered with education providers and government bodies to deliver high-impact employability programs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CEO/Lead Career Coach

Infinity Coaching Institute
09.2016 - 04.2025
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Designed and delivered web-based, self-directed learning materials.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Collaborated with local employers to identify job opportunities for clients.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Developed and implemented job coaching plans for clients with diverse career goals.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Represented organization at industry conferences and events.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Coached clients on resume and cover letter development to enhance opportunities.
  • Created and managed job search strategies and job search workshop for clients to improve job search success.
  • Developed and maintained relationships with community resources to support job coaching.
  • Used Notion to design training for 6 employees and increase company retention and productivity rates 20%.

Assistant Manager

ANZ Bank
02.2011 - 11.2015


  • Improved the sales capability of front line operations, leveraging best practice and responding to business growth requirements to close capability gaps;
  • Contributed recommendations to the senior leadership team on changes to processes and opportunities for potential enhancements by utilizing data analysis, opportunity modelling and metrics generation
  • Prepared Transaction Banking Reviews to engage platinum clients and uncover cross-selling opportunities – providing insights on transaction flows, product usage and working capital position to clients;
  • Assisted Sales managers in managing the transaction accounts of over 400 corporate clients;
    • Designed and implemented billing process for Agency Clearing clients - Bank of America Merrill Lynch and BNP Paribus
    • Completed Go-Live reviews for functional transition of the Outward payments in Manila – decreasing overtime expenditure by 30%
    • Created Cash Change Roadmap and a new workflow tool to improve the prioritisation process for the Projects Management and Engagement team
    • Performed financials review and revenue trend analysis to identifying trend in income inflow and key growth areas
    • Assisted Relationship Managers in open account planning workshops for Bank of America Merrill Lynch and CITI Bank

Tutor

The University of Melbourne
03.2009 - 11.2010
  • Tutor of third-year finance subject: Investments and first-year accounting subject: Accounting Reports and Analysis
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

Bachelor of Commerce - Accounting And Finance

The University of Melbourne
Melbourne, VIC
12-2008

Bachelor of Commerce (Honours) - Accounting And Finance

The University of Melbourne
Melbourne, VIC
12-2008

Skills

  • Innovation management
  • Talent development
  • Organizational agility
  • Succession planning
  • Relationship and team building
  • Executive leadership
  • Consulting
  • Marketing expertise
  • Strategize plans
  • Marketing and advertising
  • Negotiation tactics
  • Sales growth
  • Excellent communication
  • Relationship building

Accomplishments

    Career strategist with 8+ years of experience empowering over 1,400 international students and migrants to land meaningful jobs in Australia.

    As CEO and lead coach of a successful career coaching business, I’ve built a community of 100,000+ followers, hosted 100+ career events, and partnered with education providers and government bodies to deliver high-impact employability programs.

Certification

Certified Master NLP Practitioner

Graduate Certificate from Melbourne Business School

Languages

Chinese
Native or Bilingual

Timeline

CEO/Lead Career Coach

Infinity Coaching Institute
09.2016 - 04.2025

Assistant Manager

ANZ Bank
02.2011 - 11.2015

Tutor

The University of Melbourne
03.2009 - 11.2010

Bachelor of Commerce - Accounting And Finance

The University of Melbourne

Bachelor of Commerce (Honours) - Accounting And Finance

The University of Melbourne
Shirley GuCareer Coaching