Summary
Work History
Education
Skills
Timeline
Generic

Shirley Ma

Greenway,ACT

Summary

After years of managing household responsibilities, I'm eager to pursue financial independence and embark on a fresh chapter in my professional journey. I am confident that my dedication, adaptability, and strong work ethic will make me a valuable addition to any team.


A Master degree in Accounting from UC and a Bachelor degree in Business from JCU, consistent performer 5.33 GPA for both. Switching to tech and working on it, I have experience in various roles spanning accounting, customer service, and event management. From MYOB bookkeeping and remote client assistance to cafe operations and volunteering at major events, I've demonstrated adaptability, strong communication skills, and a proactive approach to achieving goals. My ability to thrive in diverse environments and deliver exceptional results make me a valuable asset to any team.
Australian Canoeing, Sydney: Managed daily accounting tasks and payroll assistance as an MYOB Bookkeeper.
Quinlan Consulting, Melbourne: Provided remote accounting support for clients, including trust account reconciliation and payroll processing.
Accountants Resource Centre (ARC), Canberra: Interned as an Assistant Accountant, gaining skills in invoicing, payroll, and bank reconciliation.
Cafe Cherry Beans, Canberra: Delivered high-quality customer service and maintained operational efficiency as a cafe all-rounder.
National Multicultural Festival, Canberra: Volunteered in event coordination and promotion to raise awareness of cultural diversity.
James Cook University, Singapore: Assisted in student orientation and social event planning to facilitate new student integration.
Industrial & Commercial Bank of China Ltd (ICBC), China: Gained marketing experience promoting credit card services through roadshow events.

Work History

PMO Analyst -CMTEDD- Major Program PC-HRM

ACT Government WESP
03.2024 - Current
  • Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
  • Presented analytical documentation, translating complex studies into universally comprehensible language.
  • Assigned tasks to IT personnel and junior module staff.

Education

Bachelor of Information Technology - IT

Australian National University
Canberra, ACT
12.2026

Certificate IV - IT

Canberra Institute of Technology
Canberra, ACT
12.2024

Skills

  • Organizational Change
  • Presentation Skills
  • Project Governance
  • Meeting facilitation

Timeline

PMO Analyst -CMTEDD- Major Program PC-HRM

ACT Government WESP
03.2024 - Current

Bachelor of Information Technology - IT

Australian National University

Certificate IV - IT

Canberra Institute of Technology
Shirley Ma