Shirley Ma
Canberra,ACT
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
2
2
years of professional experience
Work History
Bookkeeping Assistant
Australian Canoeing
05.2017 - 09.2017
- Assisted Finance Manager with daily accounting tasks, including bookkeeping and reconciliation.
- Processed accounts receivable and payable using Commbiz and MYOB efficiently.
- Conducted daily bank reconciliations and assisted with payroll for full-time staff and subcontractors.
- Quickly understood organizational structure to allocate payments accurately based on past transactions.
- Learned to utilise Commbiz for domestic payments and international money transfers.
- Generated financial reports for budgeting purposes and accounted for multiple bank reconciliations.
Accounting Assistant
Quinlan Consulting
09.2016 - 03.2017
- Provided remote assistance for daily accounting needs through Team Viewer.
- Reconciled 17 trust accounts for Bluefin Tuna Pty Ltd from July 2016 to May 2017.
- Managed bookkeeping for Exquisite Brows, tracking daily POS income and expenses, and processing payroll.
- Facilitated MYOB migration and reconciled accounts receivable and bank statements for Bentleigh Service Centre.
- Processed account receivables and assisted with reconciliation for Megan Park's stores.
- Delivered comprehensive mentorship programs for accounting professionals across Australia.
- Supported a diverse client portfolio with tailored business solutions and consultative services.
- Collaborated with clients nationwide to enhance their operational efficiency.
Assistant Accountant
Accountants Resource Centre
05.2016 - 12.2016
- Created and updated files for customers, employees, and suppliers.
- Processed, matched, and coded invoices; arranged payments and issued remittance advice.
- Prepared bank reconciliation reports to ensure accurate financial records.
- Converted paper and online orders into MYOB and sent invoices to clients.
- Assisted Account Manager with payroll processing and maintained petty cash.
Customer Service Assistant
Cafe Cherry Bean
01.2016 - 12.2016
- Delivered exceptional customer service while managing up to 20 tables simultaneously.
- Advised customers on menu selections and efficiently processed orders.
- Prepared and served a variety of hot and cold beverages, ensuring quality standards.
- Handled cash and card transactions accurately using electronic cash register.
- Monitored inventory levels and restocked consumables as needed.
- Maintained cleanliness of public areas and cleared tables promptly.
- Upheld high operational standards during peak busy periods.
- Contributed to franchise reputation by providing consistent, friendly service.
Education
Bachelor of Computing -
Australian National University
Canberra, ACT12-2026
Master of Professional Accounting -
University of Canberra
Canberra, ACT04-2016
Bachelor of Business - International Business & Tourism Management
James Cook University
Singapore 02-2013
Skills
- Customer service
- Administrative support
- Bank reconciliation
- Bookkeeping operations
- Project support
Affiliations
- NAATI Certified Translator
- ISTQB Foundation Software Tester
References
References available upon request.
Timeline
Bookkeeping Assistant
Australian Canoeing
05.2017 - 09.2017
Accounting Assistant
Quinlan Consulting
09.2016 - 03.2017
Assistant Accountant
Accountants Resource Centre
05.2016 - 12.2016
Customer Service Assistant
Cafe Cherry Bean
01.2016 - 12.2016
Bachelor of Computing -
Australian National University
Master of Professional Accounting -
University of Canberra
Bachelor of Business - International Business & Tourism Management
James Cook University
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