Shirmell Lahari

• - Minding shop and cash register, attending to customers, stocking up new items and taking down expired items, helping prepare hot food for the day and tidying up shop
• Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
• Maintained safety standards throughout the store by addressing spills or hazards promptly and adhering to company protocols.
• Assisted in managing seasonal promotions by setting up displays, replenishing sale items quickly, and informing customers of ongoing deals.
• Operated POS systems to accurately process customer purchases.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Processed returns and handled exchanges quickly to provide positive store experiences.

• - Store Set Up
• - Part-time Retail Assistant: Cashier duties, attending to customers, Restocking items on shelves
• Provided information on promotions and loyalty programs to customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Assisted customers with prompt and polite support in-person and via telephone.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Streamlined checkout process by efficiently operating cash registers and POS systems.
• Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Helped customers complete purchases, locate items, and join reward programs.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Answered questions about store policies and addressed customer concerns.
• Improved store appearance with effective merchandising and creative displays.
• Handled customer complaints and promptly resolved issues, remaining calm and poised in difficult situations.
• Built strong relationships with customers, resulting in repeat business and referrals.
• Collaborated with team members to achieve monthly sales targets and objectives.
• Greeted customers and helped with product questions, selections, and purchases.

• - Setting Up/ Packing Up Jumping Castles
• - Supervising children on Jumping Castles

My roles in the last 11months includes performing customer sales and service transactions with customers.

-Managing high value transactions accurately

-.Conducting and processing a number of identity services transactions, including Australian Passport Interviews and lodgement, Land Titles, TFN lodgement.

-Banking: Handling cheque deposits, Withdrawals, Money Order, Western Union, Passbook entry and withdrawal balances, Bulk Billing clients and Currency Order

-Promoting company products and services through up-selling and cross-selling, merchandising and other promotional activities.

• Compiling & Lodging Immigration Documents:
• - Facilitate, Launch & Follow-ups on Papua New Guinea Visa Applications, Work Permits and Passport Documentations for Both Expatriates & Papua New Guinean Locals
• - Assisting Clients Filling-up Immigration Documents & Gather Necessary Documents for Papua New Guinea National Identification Cards
• Banking: Mainly In-charge of Company Deposits & Withdrawals
• Filing: Organize & Filing Hard & Soft Copies of Company Files