SHISHUPAL Reddy NAYINI
IT Manager
Canberra,ACT
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 2 years of experience in web development. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
IT Manager
Xtreme Protection Group
Canberra, Australian Capital Territory
06.2023 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
IT Technician
Xtreme Protection Group
Canberra, Australian Capital Territory
06.2022 - 06.2023
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Senior Security and Loss prevention Officer
Xtreme Protection Group
03.2021 - 06.2022
- Adjusting store's layout to reduce the risk of theft
- Designing strict shoplifting policies and procedures
- Tracking the frequent stock records
- Identifying items that are most likely to be stolen
- Hiring experienced retail security guards.
- Trained personnel on security best practices, protocols and procedures.
ASICS Warehouse
10.2019 - 01.2022
- Manage order entry, receive and log customer orders received
- Pick, pack, and ship customer orders, confirming correct pricing and delivery details
- Follow-up with customer on order status & backlog orders as needed
- Stocktaking and stock management
- Use of RF Scanner
- Assist with office administration tasks.
BP petrol station
05.2017 - 07.2019
- Customer service assistance/ Barista
- Processing payments via cash/eftpos transactions
- Organizing and re-stocking fridges and food display fridges
- Assist customers in filling vehicle tanks
- Adhering to food health and safety standards
- Cleaning and maintaining hygiene throughout the store
- Changing the bins and cleaning the forecourt area
- Serving customers with cafe style coffee and food.
Education
Master of Science - Networks And Information Security
Central Queensland University
Sydney, NSW 03.2017 - 03.2019
Bachelor of Science - Computer Science And Engineering
Malla Reddy Institute of Technology
Hyderabad, India. 05.2012 - 05.2016
Skills
Network Administration
Documentation And Reporting
IT resource use
Team Collaboration
IT risk management
Time Management
Timeline
IT Manager
Xtreme Protection Group
06.2023 - Current
IT Technician
Xtreme Protection Group
06.2022 - 06.2023
Senior Security and Loss prevention Officer
Xtreme Protection Group
03.2021 - 06.2022
ASICS Warehouse
10.2019 - 01.2022
BP petrol station
05.2017 - 07.2019
Master of Science - Networks And Information Security
Central Queensland University
03.2017 - 03.2019
Bachelor of Science - Computer Science And Engineering
Malla Reddy Institute of Technology
05.2012 - 05.2016
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