Shisir Bhusal
Ashfield
Summary
Knowledgeable and best at customer service with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency and very skilled at problem solving, conflict management and great at customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
KFC
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained a good working culture where everyone is good at what they do
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Retail
01.2025 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachlors in Information Technology - Information Technology
Kings Own Institute
Sydney, NSW09-2027
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Documentation and reporting
- Conflict resolution
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of more than 50 staff members and currently doing that.
- Collaborated with team of best and help them be a supervisior and help them grow.
Certification
- CM - Certified Manager Certification
- First aid certificate
- certified supervisor, manager, roster manager, cashier
Languages
English
Professional Working
Hindi
Full Professional
Nepali
Full Professional
Arabic
Elementary
Timeline
Cashier
Retail
01.2025 - 08.2025
Manager
KFC
08.2024 - Current
Bachlors in Information Technology - Information Technology
Kings Own Institute
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