Shital Varsani

Customer Service:

• Greet and assist customers as they enter the store.

• Provide product information and recommendations based on customer needs.

• Handle customer inquiries and resolve issues in a timely manner.

• Assist customers with product selections and purchases.

Sales Support:

• Support the sales team in achieving sales targets.

• Maintain an organized sales floor by replenishing stock and ensuring displays are attractive.

• Process transactions, including handling cash, credit, and debit card payments.

• Assist with inventory management, including stock checks and order processing.

• Prepare sales reports and assist in tracking sales performance.

Administrative Duties:

• Update and maintain customer records in the database.

• Assist in preparing sales presentations and materialsbell

• Coordinate with other departments to ensure orders are fulfilled efficiently.

• Handle administrative tasks such as filing, data entry, and document management.

Promotional Activities on lottery products

• Assist in setting up promotional displays and marketing materials.

• Participate in promotional events and activities as required.

• Work closely with team members to deliver project requirements, develop solutions and meet deadlines
• Meet client satisfaction in packing and unpacking
• Working with I2FM and Grace with the agency

• Processing transactions, issuing payments through the form of cheques, updating ledgers and building budgets
• Preparing financial reports
• Streamlining operations, improving workflows and negotiating competitive vendor contracts
• Assisting with audits, validating information and resolving discrepancies
• Working closely and managing teams to deliver projects, develop solutions in a timely manner
• Data processing, record keeping and bookkeeping.

• Customer service through visitor and customer scheduling
• Customer complaint resolution
• Reporting and submission of managerial reports, supporting sales information
• Telephone communication, customer notifications
• Analysing sales performance to monitor sales targets.