Summary
Work History
Education
Skills
Accomplishments
Reading business magazines
Languages
Timeline
Receptionist

Shiv Kumar

Reservoir,VIC

Summary

Outgoing and friendly receptionist with years of Experience in customer handling and team leadership delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Work History

Receptionist

Subway
10.2022 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

MBA - Accounting

Polytechnic Institute Australia
Sydney, NSW
09.2024

Bachelor of Science - Medical

Kurukshetra University
India
07.2019

Skills

  • Customer and Client Relations
  • Multi-Line Telephone Systems
  • Business Correspondence
  • Telephone Skills
  • Time Management
  • Visitor Check-In
  • Supply Management
  • Organization Skills

Accomplishments

  • Managed reception and supply area.
  • Assisted management with the training of new staff members.
  • Responded to over customer inquiries each day.

Reading business magazines

Business magazines make me update about new ideas of the current corporate world about the ongoing developments. 

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Receptionist

Subway
10.2022 - 01.2023

MBA - Accounting

Polytechnic Institute Australia

Bachelor of Science - Medical

Kurukshetra University
Shiv Kumar