Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shiva Gunasekaran

Melbourne,Australia

Summary

Highly competent Test Manager with over 17 years of experience in software quality assurance, including more than 6 years in the Australian banking sector. Proven ability to lead cross-functional test teams, drive end-to-end test strategy, and deliver high-quality outcomes across cards, financial crime and regulatory platforms. Skilled in Agile Release Trains (ARTs), SAFe, automation frameworks, and vendor coordination. Adept at risk management, stakeholder engagement, and aligning test strategies with enterprise goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Automation Test Manager

Accenture
Melbourne, Australia
01.2022 - Current
  • I specialise in test management consulting for Accenture's enterprise clients.
  • As an automation & Testing SME, i guide teams for building test strategy for client projects.
  • Currently, I'm leading test automation for a federal government client.
  • Successfully delivered a Playwright automation framework integrated in CI/CD with Azure DevOps. This is a complex project where the business process flow starts from a Pega CRM, and then continues into MS Dynamics. The regression scenarios include testing the whole flow, including data integration. I designed a stable framework to run full regression scenarios, including validating the integration. This reduced regression testing effort from 10 person-days to 2 person-days.
  • Previously, I worked as the Program SIT manager for NAB, and I was responsible for the completion of integration testing involving 10 business units. (21 test engineers, 5 test managers, and 5 release train engineers), which I delivered successfully in a timely manner.
  • Apart from drafting the high-level test strategy and planning, with my expertise in microservices and REST API, I was able to closely guide different teams spread across Melbourne, Vietnam, and India to achieve successful test completion.
  • I was responsible for reporting and stakeholder management in the project.
  • Prior to the NAB engagement, I was leading the performance engineering team for the ATO.
  • I'm responsible for environmental planning, running soak tests, and sociability testing, including reporting, and stakeholder management.
  • Currently coaching Accenture internal test teams on GenAI testing.

Test Manager

Department of Justice
Melbourne, Australia
04.2021 - 12.2021
  • Managed the test team for the Pega CRM transformation program.
  • Stakeholder management, test planning, and reporting.
  • Managing the integration testing and liaising with other departments for upstream and downstream system dependencies.
  • Developing Integration test strategy

Senior Test Engineer

Mondo Technologies (Ausnet services)
Melbourne, Australia
06.2017 - 03.2021
  • Worked on the asset management and field inspection system.
  • Implemented a Postman based API test framework, integrated in CI/CD using teamcity.
  • Introduced the shift left paradigm to start the testing process much earlier and defect detection.
  • Supporting stakeholders in issue management and running defect triage.
  • Testing the field user application on iOS (iPad), Android (Zebra), and the web application.

Test Manager

G+D Mobile security
Melbourne, Australia
04.2014 - 05.2017
  • Leading and managing the test team.
  • G&D produced cards for major banks, and I was responsible for testing solutions built for NAB, CBA, and ANZ, as well as the card data prep applications, including integration testing with bank systems for pulling the data.
  • Developing an automation test strategy and leading the implementation of the automation framework.
  • KPI setting for the team members, monitoring, and reviewing performance.
  • Responsible for the testing of the transformation of the data-prep platform.

Test lead

NEC Australia
Melbourne, Australia
01.2012 - 03.2014
  • Responsible for manual and automation testing of Microsoft Dynamics CRM solutions built for various clients.
  • Responsibilities include Developing test strategy, test development and execution.
  • I built a Selenium/C# automation test suite for NEC Australia.
  • Clients include CPA, NEC Australia, and Miele.

Technical Lead

Sony India Software Architecture Division
Bangalore, India
12.2009 - 10.2011
  • Leading the DRM implementation team with hands on development
  • Integrating applications with the Sony Bravia engine on Linux-based television.

Software Engineer, Senior Software Engineer

Sasken Communication Technologies, India
Bangalore, India
07.2004 - 11.2009
  • C/C++ developer developing device drivers and implementing multimedia protocol stack (RTP/RTSP)
  • Supporting the deployment and bugfixing at client place (NEC Japan, Fujitsu at Tokya).

Education

Bachelor of Engineering - Electronics and Communication Engineering

Bharathiar University
Coimbatore, India
05.2004

Skills

  • Test leadership and governance
  • Test Management
  • UAT, SIT, E2E Leadership
  • Automation (Playwright, Postman, Selenium, Cypress)
  • CI/CD integration
  • Agile, SAFe, ART delivery
  • API / microservices testing
  • JIRA, Xray, HP ALM, Zephyr, and Confluence
  • Stakeholder management and risk management
  • Vendor and offshore team management
  • Azure & AWS cloud experience
  • Regulatory testing
  • Load testing, LoadRunner, and JMeter

Certification

  • ISTQB Foundation level
  • Delivery lead training - Accenture

Timeline

Automation Test Manager

Accenture
01.2022 - Current

Test Manager

Department of Justice
04.2021 - 12.2021

Senior Test Engineer

Mondo Technologies (Ausnet services)
06.2017 - 03.2021

Test Manager

G+D Mobile security
04.2014 - 05.2017

Test lead

NEC Australia
01.2012 - 03.2014

Technical Lead

Sony India Software Architecture Division
12.2009 - 10.2011

Software Engineer, Senior Software Engineer

Sasken Communication Technologies, India
07.2004 - 11.2009

Bachelor of Engineering - Electronics and Communication Engineering

Bharathiar University
Shiva Gunasekaran