Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering 13 years of progressive experience.
Improved operations and compliance by implementing a system for monitoring and identifying necessary improvements in building condition and maintenance activities
Ensured the required standards of presentation, cleaning, repairs, and operations were maintained by service contractors through regular inspections
Maintained continuity of services for occupants and mitigated liability arising from repair works by attending to all necessary repairs and maintenance in a timely manner, obtaining approval for expenses exceeding authorized amounts
Ensured appropriate service agreements were in place for all shared services by conducting service contract administration and management, including review of service scope, compliance requirements, and contract terms
Mitigated OH&S risks and ensured compliance with OH&S laws and requirements by implementing and managing OH&S compliance and contractor induction procedures
Enhanced security systems and measures by ensuring personnel were trained in the use of proprietary access systems, and access control and general security arrangements complied with occupier requirements and building insurance obligations
Provided building supervisory services for various service maintenance contracts.
Supervised staff of 8 in day-to-day activities.
NSW Operations Manager
Broad Safe Maintenance
03.2017 - 01.2020
Monitored and maintained the daily company operations and conducting staff meetings to monitor their performance
Provide Quotes to new clients and getting feedback from existing clients
Preparing Work scope and cleaning schedules for new facilities
Management of resources, including technicians and subcontractors
Organisation and coordination of all materials, Labour, travel arrangement of equipment hire for installations maintenance service and service callouts
Providing a Seamless end to end asset management practice for operations to run efficiently and strategically
Facilitated effective communication among Clients, facilities managers, and staff.
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Facilities Manager
DD Facilitators Pty Ltd
03.2011 - 01.2017
Work very closely with the Strata Manager to ensure that the correct budgets are set for the building
Issue work orders to contractors to carry out repair works
Act as a liaison between Owners, Builders, Strata and Contractors
Generate weekly and fortnightly reports to the committee and the executives