Shivaani Babu
Sydney,NSW
Summary
Highly motivated and adaptable university student currently pursuing a Bachelor of Science majoring in Psychology at UNSW. Experienced in working across a variety of fast-paced environments, with a strong ability to learn new tasks and take initiative quickly. Skilled in coordinating events both professionally and independently, while consistently delivering positive customer experiences and receiving excellent feedback for customer service. Known for being approachable, organised, and able to build strong relationships with customers, students, and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Tutor
Alchemy Tuition & Self-Employed Tutoring
2024.01 - Current
- Delivered personalised one-on-one tutoring sessions for primary school students.
- Adapted learning strategies to support students with diverse learning needs.
- Developed educational resources and structured lesson plans.
- Maintained professional communication with parents regarding student progress.
Customer Service & Events Coordinator
Croc’s Playcentre
2022.01 - 2023.01
- Delivered high-quality customer service in a fast-paced environment.
- Coordinated 2–4 events per shift, ensuring smooth, timely execution with multiple responsibilities
- Coordinated children’s party events while ensuring a positive customer experience.
- Assisted with front desk operations, bookings, and customer enquiries.
- Maintained safety, cleanliness, and organisation across the venue.
Education
Bachelor of Science - Psychology
University of New South Wales (UNSW)
Kensington, NSW2028-01
Higher School Certificate -
Cheltenham Girls High School
Cheltenham, NSW2024-01
Skills
- Decision-making
- Problem-solving skills
- Customer Service & Communication
- Teamwork & Collaboration
- Organisation & Time Management
- Adaptability & Patience
- Professional Communication
Accomplishments
Elected as a Peer Support Leader among my cohort, I guided new students through high school life by answering questions, providing support, and acting as a positive role model to help them transition smoothly into the school environment.
Certification
- Working With Children Check (WWCC)
- HSC (Higher School Certificate)
- Driver Licence
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Private Tutor
Alchemy Tuition & Self-Employed Tutoring
2024.01 - Current
Customer Service & Events Coordinator
Croc’s Playcentre
2022.01 - 2023.01
Bachelor of Science - Psychology
University of New South Wales (UNSW)
Higher School Certificate -
Cheltenham Girls High School