Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Shivakrishna Thata

Melbourne,Victoria

Summary

Results-driven Data Analyst with 2 YEARS of experience leveraging advanced analytical techniques to extract actionable insights from complex datasets. Proven expertise in statistical analysis, data cleansing, and visualization, with a keen eye for detail. Adept at translating business requirements into data-driven solutions to inform strategic decision-making. Proficient in SQL, Excel, and data visualization tools such as Tableau and Power BI. Known for clear communication of findings and collaborating cross-functionally to drive operational improvements. Excels in identifying trends, patterns, and opportunities to optimize business performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Data Analyst Intern

Hydrizon
Sydney, New South Wales
01.2024 - Current
  • Helped the company with the research and development project and given a recommendations and call of action to look forward
  • The project mainly focuses on the Research and Development for the growth of the company ,so i have shown them with the different visualizations and a dashboard for the conclusions and therefore that helped the company to look forward to it
  • The tools used were Tableau for the project .

CUSTOMER SERVICE REPRESENTATIVE

Probe Asia Pacific Pty Ltd
Melbourne, VIC
06.2021 - 12.2022
  • Inbound & outbound support for customers of various clients via telephone, email & SMS
  • Coordinate with relevant departments of the client to facilitate the needs of the customer
  • Update latest information and maintain the database of products with relevant notes and follow-up tasks
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Promptly answer customer telephone calls to avoid on-hold wait times
  • Train new onboard staff regarding company operations, policies and services.

GRADUATE DATA ANALYST

HCL Technologies Limited
Hyderabad
09.2016 - 08.2018
  • Project: Sales Analysis Dashboard
  • Objective: Develop an interactive sales analysis dashboard to provide real-time insights into sales performance, enabling the organization to make data-driven decisions and enhance overall sales strategies
  • Key Contributions: Data Integration, Dashboard Development, Real-time Insights, Cross-functional Collaboration
  • Outcome: The sales analysis dashboard improved visibility into sales performance, leading to more informed decision-making and strategic adjustments
  • The interactive nature of the dashboard enhanced user engagement, and the real-time insights contributed to a more agile and responsive sales strategy.

Education

MASTER OF SCIENCE IN ENTERPRISE SYSTEMS AND BUSINESS ANALYTICS -

Federation University Australia
01.2021

Bachelor of Science - Electronics And Communication Engineering

Malla Reddy Engineering College
Hyderabad , India
06-2016

Skills

  • Data Analysis Tools: Excel, Tableau, Power BI
  • Programming Languages: SQL, Python (basic)
  • Data Visualization: Charts, Graphs, Dashboards
  • Statistical Analysis: Descriptive Statistics, Inferential Statistics
  • Data Cleaning: Data Cleaning, Validation, Quality Assurance

Certification

Data Analyst 360, The DAX Institute. - Dashboards and analytics in MS Excel. - Database management and retrieval using SQL. - Data visualization and dashboard creation with Tableau and Power BI.

Languages

  • English
  • Hindi
  • Telugu

Timeline

Data Analyst Intern

Hydrizon
01.2024 - Current

CUSTOMER SERVICE REPRESENTATIVE

Probe Asia Pacific Pty Ltd
06.2021 - 12.2022

GRADUATE DATA ANALYST

HCL Technologies Limited
09.2016 - 08.2018

MASTER OF SCIENCE IN ENTERPRISE SYSTEMS AND BUSINESS ANALYTICS -

Federation University Australia

Bachelor of Science - Electronics And Communication Engineering

Malla Reddy Engineering College

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Shivakrishna Thata