Shiva Kumar Thakur
Auburn
Summary
A highly motivated and results-oriented professional with 6 years of experience in fast-paced food service environments, specifically in the Domino's Pizza system. Proven ability to lead and manage teams, optimize operations, and drive sales growth while maintaining exceptional customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dominos
Store Manger
02.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Software Development Lead
Zillow Group
05.2021 - 04.2022
- Streamlined deployment processes using DevOps practices, reducing downtime during updates and improving system stability.
- Championed adoption of new technologies, keeping the team updated on industry trends to maintain a competitive edge in software development.
- Evaluated the performance of team members regularly, providing constructive feedback for continuous growth and improvement.
- Drove innovation by researching new technologies and applying them to solve complex business problems.
- Facilitated effective communication between stakeholders, translating business requirements into actionable tasks for the development team.
- Maximized resource utilization by efficiently allocating tasks based on individual strengths, ensuring optimal productivity among team members.
- Developed scalable and maintainable software architecture, ensuring long-term sustainability and adaptability to evolving business needs.
- Implemented robust security measures, safeguarding sensitive data from potential breaches and ensuring compliance with industry regulations.
Computer Data Entry Operator and Maintainance
Computer Associates
07.2017 - 01.2018
- Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
- Collaborated with team members to complete large-scale data entry projects in a timely manner.
- Maintained up-to-date knowledge of computer software programs for optimal data entry results.
- Improved internal communication by maintaining accurate contact lists and employee records.
Education
Educational Leadership And Management
Reach College
Hobart, TAS02-2025
Educational Leadership And Management
Reach College
Hobart, TAS02-2024
Computer And Information Sciences
Washburn University
Topeka, Kansas02-2023
Advanced Diploma of Information Technology
Skyline College
Burwood, NSW05-2021
Dipolma of Information Technology
Skyline College
Burwood, NSW11-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Multitasking
Accomplishments
- Supervised team of 16 staff members.
- Resolved product issue through consumer testing.
- Achieved Rising Star Awards through effectively helping with differnet task .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 23 in the development of Disablility App.
Certification
- Leading and Managing the Team
- Serve It Up Safe! Certification – Serve It Up Safe!.
- Managing Store Operations
- Responsible for recruitment, training and developing the team. Also responsible for Human resource management including staff scheduling, disciplinary procedures, grievance handling and annual appraisal of key staff. Managing all aspects of food hygiene, HACCP.
- leading the team, managing store operations, ensuring customer satisfaction, and adhering to company standards in areas like food hygiene, cost control, and staff management.
Languages
Hindi
Professional Working
English
Full Professional
Nepali
Native or Bilingual
Timeline
Software Development Lead
Zillow Group
05.2021 - 04.2022
Dominos
Store Manger
02.2019 - Current
Computer Data Entry Operator and Maintainance
Computer Associates
07.2017 - 01.2018
Educational Leadership And Management
Reach College
Educational Leadership And Management
Reach College
Computer And Information Sciences
Washburn University
Advanced Diploma of Information Technology
Skyline College
Dipolma of Information Technology
Skyline College
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