Shivam Kakkar
Gymea,NSW
Summary
Dynamic Travel Consultant with A-one Travels, renowned for exceptional communication and advanced itinerary planning. Expert in organizing personalized travel experiences, leveraging global travel knowledge and GDS expertise to exceed client expectations. Proven ability to manage complex itineraries while fostering strong client relationships, ensuring seamless travel arrangements and satisfaction.
Overview
10
10
years of professional experience
Work History
Travel Consultant
Aone Travels
03.2014 - 05.2018
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travellers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Collected, handled and documented payments for travel services and associated feels.
Delivery Driver
Woolworths
10.2018 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
No Degree - Advance Diploma of Leadership And Management
Western Sydney University
Parramatta, NSW11-2021
Skills
- Strong communication skills
- Hotel accommodations
- Travel research
- Travel industry expertise
- Travel arrangements
- Advanced itinerary planning
- Global travel experience
- Multilingual proficiency
- Travel documentation
- GDS expertise
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Delivery Driver
Woolworths
10.2018 - 03.2024
Travel Consultant
Aone Travels
03.2014 - 05.2018
No Degree - Advance Diploma of Leadership And Management
Western Sydney University
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